Starbucks Coffee Company — Restaurant in Anderson

I usually order 4 times a week from here, and never have an issue with how my drinks turn out. However, the quote times on the mobile app are not accurate. Many times I find myself arriving at my quote time and still wait 20+ minutes for my order. I know it's not the staff's fault, but just poor management. Today was red cup day, and I ordered a drink before my full day of classes in Muncie. I left 30 mins early in order to get my drink that I've already ordered. I arrived and they were busy, so I knew I had time and waited. The crowd from cup day cleared about 15 minutes later and my drink was still not done. (Mind you it was a strawberry açaí lemonade). A simple three pours and a shake. I decided to ask where my order was and was told it was finally being pulled. I watched the other lady who was pulling it, set my cup down and make another drink that was ordered at the register just then. She was older and chomping on a piece of gum. Five minutes later and saw no progress on my drink as I used to be a barista. I had to let someone else have my drink due to being 30 minutes over my quote time at this point. I ended up still being late to my classes without a drink. Management, please do better for your employees and give ample quote times. I'm not worried about my 7$ that fed your money hungry pockets, but I do expect to be contacted about this...

So i typically go to this Starbucks and I never had an issue. A fellow patron attempted to cut me off in line and was angry I didn’t allow her to do so. She decided to tell the woman working Drive-through that I was acting and conducting myself Erratically. When I pulled to the window The barista decided to talk to me like a child, and say that that type of behavior is not tolerated. I felt very belittled. I am a fellow customer here I paid to get my drink, not to be yelled at like a child or deal with drama From a soccer mom Who is mad she didn’t get to go first. I will never be returning, and I cannot believe that a business conducts themselves like...

Went in today to get my free reward drink and had to pay for it. I've been here several times and there is NEVER the same person there as the last time. This time there was a person who had no idea what he was doing basically running the kiosk. I mean he still had to reference the recipe cards. The only "support" he had was the assistant store manager for the Payless (Kroger) the the kiosk is inside of. And that manager had even less of an idea of what was going on than the new guy. It was just incredibly unprofessional and frustrating.

Stay away from this one if you...