Pita King — Restaurant in Ann Arbor

UPDATE: the store reached back out to me and made things right. They reimbursed my order and offered apologies for my experience today and the misunderstanding. Now THAT is the Pita King i know. Thank you Pita King!

My coworker and I placed online orders for Pita King. I called them after I realized I somehow placed an order for 2 chicken Shawarmas, and asked if they could cancel the second order. They said sure that’s no problem, and I then told them as an aside, that my co worker was picking up the food for me. I get a call from them after her pickup that they accidentally gave her a wrong order and need us to come back. No offer for a discount or free sandwich for their blunder, but okay. At this point we won’t be able to have our work meeting at the office because of these delays. When she finally got that sorted and got back to the office, she gave me two chicken shawarmas. I called the Restaurant and asked, they claimed they thought I was telling them I was gifting the second sandwich to my co worker. What the heck, I understand work can be busy but that is just incompetent. Charged for both, for what’s now a cold meal.now sure I understand it was my fault for placing the double order, but then don’t tell me it’s taken care of when I...

I came to this city to get a degree, but commuted for most of it because I couldn’t afford the rent. I finally was able to move to Ann Arbor a few months ago and realized most of the food (not all) in this city is very expensive for the lack of flavor. I got the degree but am still going to be here for at least a few more years if not longer and I don’t always have the ability to cook. Given the situation, I was a little sad about it but figured I could just eat bland food once in a while when I had to get takeout.

But THEN! I went into Pita King. I have to tell you, their food was my savior. Literally finally something worth eating out for, everything is great. The Kareemo is my favorite, it’s worth the expense, it is literally the only “sandwich” in the area I will pay money for. And everybody is so chill! Once I went in and there was a lil guy, clearly somebody’s kid ringing us up and that brought me BACK. Kids in my family all the time used to help out at the restaurant or just come to work with their parents. It let me know this is the kind of business I wanna support. (Also seemingly queer/trans femme friendly, as I am one, I’ve never had...

This place is great!

But here's the thing, you guys used to have kind of crazy hours. Like closed multiple days, only open until 5:00 or 6:00... I just saw that you're now open till 9:00 every day which is amazing.

However! I walked in at like 7:00 and you guys were closing down because you said not enough people were coming. I totally get not wanting to waste your time but give it a month or two. Even if no one's coming in just stay open. People will see your lights on, all those Trader Joe's Shoppers we'll start realizing they can go grocery shopping in the evening and get a shawarma on the way home. It just takes time.

Many times I wanted to come by and saw that you were closed. Honestly I stopped even thinking of you guys because I knew you were closed early or weren't open at all on Sundays or whatever it used to be.

Anyway, I really hope the new hours work out! But you got it make sure everyone knows and sees those lights on until 9:00...