Tea-Do Annandale — Restaurant in Annandale

I looooooooooooooove it here. Tea Do Annandale is awesome. I think I’ve only had one drink there I didn’t love. And that was because I just didn’t like it, not because it was bad, if that makes sense. I love the baked salmon onigiri. The teas are amazing. My husband loves to get the brown sugar tiger milk, which is basically a brown sugary milk drink sans tea. It sounded odd to me at first, but I am it’s #1 fan now. Their lychee flavored drinks as well as the butterfly pea tea drink (I cannot remember the name, I think it was Shinobu) are both so good. I wanted to specifically mention those flavors because I find they can be difficult to nail / integrate properly into drinks, but they do it so fantastically every time. Whenever I go to the plaza Tea Do is in, I try to pop in and grab a drink. The decorations, art prints, and figurines are such a nice touch. The shop always smells delicious like tea and sugar. The staff sometimes are warmer or less warm but they always seem focused and attentive, which I would trade for someone warm & fuzzy. They’re always professional as well. And the kaonashi trash can is one of my favorite things...

I really love this place it’s great tea and food but not great to go during Covid-19. I thought they where great at being clean to maintain the safety of there customers and keeping with state regulations but they are not! There was someone without a mask today and they were right next to the entires and it made me very uncomfortable I just wanted to leave. There was people out side that didn’t even want to come in and I see why. It’s really worrying because it’s a small area and not ideal for people to not wear a mask. Plus the staff DOSE NOT CLEAN THE SCREEN TO PAY OR THE COUNTER and it very uncomfortable because I don’t now what he touched or got these gems on and anyone could have gotten it. I was going every week because I thought there were keeping everything clean and safe but no there not so I won’t be going back for a good while. And if your worried for your safety or family...

Tea- Do Do you train your staff in customer service? Because the lack of it service completely turned me away. As I walked in two employees were busy making drinks and some customers were waiting for their orders. There was no one online and a young man who works there was standing behind the counter as he saw me walking in he looked at me and walked away, so I was left staying there waiting to order. The level of service and lack of customer service I received while being the only person on line was non existence.It made me think why would I want to even spend my money here. Lost a customer for good. I'm sure there are better spots that at least say hello to customers when they walk in and acknowledge them. - A " I will be right with you" would of been nice. Unprofessional won't visit ever again.- Train your staff! Customer...