I was hesitant to write this review as I have been here 3 times. Food and service was great the first two times but the third visit we were not happy with.
The Good: We got to our omakase early and they accommodated us for that. The sushi was good and the fish was fresh. The last two times I visited Sushi Kisen the service was great and we overall had a good time which was why I spoke very highly of this restaurant and decided to bring one of my friends who has never been here before for the first time.
The Bad: While having a conversation with my friend, I got stung by a bee on the right side of my head. Grabbed the bee with a napkin and pulled the stinger out from the side of my head. I was very surprised when I felt a sharp sting on the right side of my head and exclaimed in pain. However, I didn't want to cause a scene and bother the other diners so I just tried to ignore the pain left it at that.
It was after I got stung by the bee we experienced probably one of the worst services by a Japanese omakase restaurant. To start, one the chefs that was service the couple next to us blamed me for bringing the bee inside and explained that he always gets stung by bees at home and its not a big deal and that I stung probably because of the color of the black shirt I was wearing.
The only apology we gotten was from the chef that was serving us and he had someone bring a soothing cream to the side of my head which is now visibly swollen. I wasn't allergic to bees so I decided to just shake it off and continue with our dinner despite the sharp pain on the side of my head.
After which, the service just went down. We didn't feel welcome at the restaurant as the staff looked at us with some sort of distain because of the bee sting incident. We asked for refills of our waters and tea on different occasions and only on the third ask we got it refilled. The chef didn't care about our experience and didn't even bother to plate our nigiri properly as it was all over the place.
We decided to end our dinner early because of this and didn't bother to finish the remaining courses.
We paid $294 including tip for the omakase for two because we didn't finish the remaining courses. I'm very disappointed at the service and the customer experience. I spoke very highly of this place before and this was a very solid place for omakase in Arcadia but I don't know if I can...
Read moreA great local sushi surprise!
Coming into Sushi Kisen, you're immediately greeted by the sushi chefs as well as the wait staff who were really kind. Once we were seated at the sushi bar (there are tables as well), we were able to talk to our sushi chef for our orders.
A bit different from many other sushi spots, there is no omakase set here which is interesting although they note you can ask the sushi chef for recommendations. They explicitly note this in the menu as well as their instructions on how to eat sushi if you aren't aware. After being given a towel, you can start ordering. Here's a few items we ordered:
*Nigiri: Nigiri orders come in 2 pieces per order but with a group of 3, they were still able to accommodate us with 3 individual pieces. All the nigiri we had was excellent although sometimes a little heavy on the wasabi as a heads-up. Some of my favorites included the chu toro; the amberjack; and the sweet shrimp which were all excellent. *Miso soups: We also ordered several different miso soups that were all unique such as adding in clams and adding a bit to the various broths. Super tasty and we were able to share by getting extra bowls. *Radish dishes: We got a couple of radish dishes including one with tuna and one with roe. These weren't as good to us and a bit bland. *Cut rolls: We ordered a couple cut rolls as well that can be made into handrolls too. Not as memorable as the nigiri but appreciated the option. I liked the blue crab one personally! *Green tea: We ordered three iced green teas that had endless refills. Super refreshing // well made.
A few logistical notes: you are able to make a reservation by giving them a call or filling out a form. The parking lot is a bit tight although usually there are spots. Lunchtime definitely seemed busy and active, at least when we went on a Tuesday.
For 3 people, we paid about $220 which doesn't break the bank. We left pretty happy and content! Looking forward to a return trip in the...
Read moreA worthy Japanese restaurant to have a try. Without going to little Tokyo in Downtown, you can taste the quality Japanese food in our little town, Arcadia.
I have been eyeing this restaurant since it’s opened. It took over a noodle shop next to Chef Tony. The new modern look gives this restaurant an appealing attraction. Without going inside, I had already liked the restaurant.
The food are excellent as well. You can have omakase at the counter($80 per person) or ala carte from the menu. During lunch, there are lunch sets available.
We went for lunch during a weekday as we weren’t able to make a reservation for the weekends. We tried the ala carte menu. The sashimi were very fresh from the lunch combo we ordered. The tuna meats were tender and melt in your mouth. The grilled chicken was perfectly cooked rendering juicy and tender meats. But they don’t provide teriyaki sauce as the authentic Japanese restaurants don’t rely on the sauces to make their food taste good.
My wife loved their Chawanmushi ( Japanese egg custard). It’s so smooth. I tried to cook this dish at home and I am still having problem mastering the timing for a smooth egg custard.
Overall, this Japanese restaurant is a fresh breath addition to the the Arcadia culinary scenes. Will definitely go back to try their nigiri sushi which many of our fellow Yelpers were...
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