McDonald's — Restaurant in Archbald

Erica was her name. She was a heavyset female with a green fluorescent ponytail holder in her ponytail of her dark hair. I’m just trying to describe her to the best of my ability. She was horrible. She had an attitude she was loud she was abrasive I could not even believe that I passed three different McDonald’s to come to this one. I used to frequent this one because of the polite, friendly young kids that work there and then even the older adults that work there were always courteous. I don’t know if she’s new or I just haven’t been there at the right times to meet her, but I heard her on the headset before it was even my turn and I thought cheaper she’s kind of loud but maybe it’s just her tone as it became my turn. I realize that she has combative argumentative and about as rude as anything I’ve ever seen in my life I think that you would do yourself a great justice to sit down and have a talk with her about how to talk and treat customers that you are not allowed and you should never treat a customer with attitude and aggression ever But that’s on you guys to do. I just would highly recommend it. The rest of the staff is lovely. I have never once had an issue with this place. Usually, I say that it stands up at a higher standard than most of the McDonald’s in the area unfortunately due to this experience and it is Wednesday 9:30 in the Morning on a beautiful day it just takes one person like that, though to kind of ruin the whole vibe for somebody but hopefully these pancakes taste good and it’ll cheer everybody...

I just waited in the drive up line about twenty minutes. It was so slow cars started leaving the drive through line. No apologies or kind remarks. Just handed the food. I got home to find my two filet o fish sandwiches had no fish. It was just tarter sauce on buns! NO FISH FILET! How could that even happen?! In calling, they said, "Ok, we'll take your name and you can get them another time, or when you come, you can request a refund." Why not a refund right now? Why not send them to me by Door Dash or another service for the inconvenience. No, that was not an option, I was told. This location (Eynon, PA, Scranton Carbondale Hwy) always messes up orders, but this one takes the cake. One time I got a bloody Quarter Pounder. Took it back, got an apology and a refund. Couldn't eat after taking a bite out of that. Received big breakfasts with eggs and pancakes, but no sausage. The list goes on. As well, this location closes earlier then the times posted on their window ( at times staff is there, sign light is bright, but claim they are closed, even though times listed on window says they're open). Lights are still on, looks open, but at drive-up, they say they're closed?! Makes us wonder if they are just too lazy, as it's only a short time before closing (maybe 1/2 hour or so). Needless to say, we will not frequent this location. Way below other McDonald's standards. Very disappointing, yet again. Clarks Summit McDonald is run so much more professional. Service and...

First, I want to say that the employees were excellent. It is the salad I am giving 1 star. I purchased a Southwest Grilled Chicken salad. When I began to eat it the greens were slimy so I took it to the counter and showed the woman the greens. She apologized and said they would make me a fresh salad as this had been in the cooler. (Glad I didn't get it to go). The second salad arrived, freshly made, with the same slimy greens on the bottom. I ate the chicken and not the greens. I showed the manager the greens and I was told they would make me another. I had no desire for another but did mention that old greens are a wonderful culture for growing bacteria. I didn't ask for my money back as I had eaten the chicken but...the rest of the salad was a case of salmonella waiting for a host. I have a picture of it but I don't see a place to post it. If u eat here be sure to get something overcooked (to kill bacteria) or in a...