We used the app for the first time. Two young boys were working, seemed to be a Hispanic boy and a white boy. Both were not friendly at all. We didn't know how to order and edit the sandwich preferences. Once the sandwich was out of the oven the white boy took over for veggies and condiments. Rude, rude, rude to say the least, barley spoke in an inaudible voice. I ended up just settling for what I could get on my sandwich. My poor wife asked for a lot of salt and pepper, usually at subway you just get a tiny shake, but this guy dumped so much salt, by the time we realized what he was doing it was too late. I don't generally give poor reviews, yet this was so bad. The Caucasian/white boys needs to be fired and given a job where someone will straighten him out. 10 thumbs down for this review, will never go back and strongly suggest no one go there. This was the subway on east 89a heading out...
Read moreThis Subway needs to get it together! We ordered dinner for delivery, received the confirmation email and went on with our evening. Then 30 minutes later we received an email saying our order has been cancelled. So I call. The young and clueless girl on the phone tells me oh yeah, our system sometimes randomly voids orders but you’ll be refunded and can come pick up the food and pay at the store. Say what?? Why would I do that if I originally opted to have it delivered!! I was already in for the evening, it was 7:40 and apparently I was SOL unless I wanted to get dressed and drive to them. Don’t offer delivery if can’t follow through with it! Absolutely unacceptable! I will now drive further to avoid this subway...
Read moreTwo girls were working when we stopped in around 5 PM. One was in the back when we came in, and the other one was behind the counter - this girl was not very friendly. She didn’t greet us when we walked in, she didn’t ask what we’d like - she just stared at us until we just started ordering. She didn’t properly close our sub wrappers, and when we finished paying she just walked towards the back without giving us our drink cup. The other girl from the back was putting together a to-go order, so we asked if she could give us our cup. She seemed much more friendly! Our food was fine, but the service...
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