Little Caesars Pizza — Restaurant in Arlington

I’ve been to this location several times and each times I’ve had to wait about 30 minutes for my order. A few times people have come in after me and gotten their pizza before me. So today I thought I would try to call in my order instead. Well, that wasn’t any better. The guy on the phone said my order would be ready in 30 minutes ( I ordered 3 pizzas) So, I gave them an extra 15 just to be sure. When I arrived to pick up my pizza, it wasn’t ready. The frazzled young lady at the window said they were putting it in right now and it would be ready in 5-7 minutes. So I told her that would be fine and I would run to Kroger and would be right back, just had to grab a couple things. When I got back, 15 minutes later, I went back to the drive thru window. I sat there for almost 10 minutes without any one even looking my way as they waited on customers inside. So I finally parked my car and went in. The older gentleman waited on me. I told him what I had ordered but apparently they hadn’t made my 3 meat yet because he tried to slip me an extra supreme instead, hoping I wouldn’t notice I guess. When I called him on it he said “I guess you don’t want this now, huh?” At this point it had been an hour and a half since I had placed my order. So I told him he was right and I left. Long story short - I won’t...

Ok. So 545 I guess people want pizza. That's fine, but you would think the employees would compensate for the usual rush. Not here. It took over 25 minutes to get 3 pizzas and cheese bread. The drive thru got served 6 times AFTER I paid and they kept getting served the pizzas I was waiting on. Not only that, the employees could not remember what someone ordered less than a minute ago. After standing there the whole time i was again asked if i had paid. Yea i paid! Do you think i would have waited that whole time if i didn't have money tied up in the situation? I didn't even get my receipt because it was given to someone in the drive thru, who is clearly more important than the crowd inside. To make the experience even better, the pizzas are terribly made. How hard it is to cook a pizza? Over cooked, next to no sauce, terrible texture, and you know what, it may be $5 for a pizza but no where else have I had such a terrible cheap pizza. Hire people that can figure out how to plan for a rush, make pizza, and handle customers in order. I'm thinking of calling the store and telling them as well but not like the kids there care enough to improve. I guess at least the sausage could be picked off and...

Used the App to make my order, one of the great things about Little Caesars. Waited 30 minutes to finally get the notification my pizza was loaded into portal. I get there and my name is on the screen but when I enter the code, nothing is in the portal. The young lady working there comes over and says they gave my order away to someone else and needed to remake it. Tells me that it will only be a little while longer. I proceed to wait 15 more minutes and then ask her how much longer, she goes back and tells me just a little while. I then asked her what is “a little while” and she tells me 15 more minutes. Needless to say I wasn’t waiting and made them refund me. What a waste of time and how do you load nothing into a portal knowing...