The name comes up online and on menus as Chequamegon Family Restaurant. Sign outside says Ashland Family Restaurant. Perhaps a decision can be made and owners could go with just one name. Server was pleasant and the food was very good. The chicken fried steak could have been crispier but the flavor was good. The eggs were overcooked, particularly since I ordered them "scrambled soft" and they were not even close. The pancakes were excellent. I went to pay the bill and was charged extra for credit. No announcement beforehand; I had to ask why the charge was higher than the written bill. So I put my card away and said I would pay cash. The genius at the till didn't adjust and gave me the wrong change. I told her that $4.96 was not the correct change. She stared at me blankly. Eventually she asked what the right amount should be. I said, "Don't you know?" She said no. I told her to subtract $14.56 from $20. She said she didn't know how to do that. I said it is $5.44. She looked at the money she'd put on the counter and shrugged. I stared at her blankly. And waited. She called my server over and he couldn't figure it out either, so he pulled out his phone and brought up the calculator app. He was stumped for a while on how to best add 48 cents, but eventually I got my change. The till mistress looked on, bored. After they figure out the best name for the restaurant, perhaps some training in grade school math and basic human communication would be...
Read moreCame in on Mother's day, was greeted after standing for 5 mins while the guy behind the register cleaned menus. He then sat us in the first booth to the right. We waited another 8 minutes before our server even came by us. She wasnt polite nor was she attentive to our table. Timed on my phone it took her another ten minutes to take our order. 4 minutes to bring us our drinks, no offer for water. Brought us our food (20 minutes later) and left. Food was cold, pancakes stale. Mind you there were 5 other tables in this section. All of these tables were offered water right away, given attention and asked how their meals were. Maybe we should of been FROM Ashland or a native American or a senior citizen in order to get proper service? I give this place a -10 on service, -20 on food presentation. Seriously why do people from out of town go here? I will not be back and I will make it my life's work to make sure everyone I know or meet know to never come to this place EVER!! THANK YOU FOR MAKING MY FIANCES FIRST MOTHERS DAY A DAY TO REMEMBER! Anything more than 3 stars on this place is a lie. I'm sorry but it's true. I feel that the only people who give it more than that are related to people who work here or employees themselves. Ended up in the bathroom 20mins later after leaving this place so obviously the kitchen is not clean or practicing sanitary cooking practices.
AVOID...
Read moreFirst time here. Stopped in, we were greeted by a waitress that sat us, and took our drink order. She brought us our drinks. Our server showed, after we sat for 10 minutes, he took our order. Then he got lost. He brought us our food later. I wanted a refill fir my ice tea, it took him awhile to refill it. I keep seeing him & another server, go back to a single table in the back, and chat with someone, this happened multiple times. Our server was nice, but seemed to not have much training on what items he should "Always Keep an Eye Out" for when serving customers. And one of those items are never let a drink get to the bottom (that is one of my things I watch, I am patient). But I had been traveling all day wanted something to drink. He was a thin man, with tattoos, I believe even a spider on his neck. He was nice & polite, just needs some fine tuning on the art of serving. ▪︎We had the two piece Cod meal. With salad, our dinner even came with little side of broccoli, which was unexpected: nice treat. I did not care for my mashed potatoes (they were too thick, they were "Not" creamy). ▪︎The fish was perfect, very yummy. I decided to get a carrot cake to go. It was yummy. 🍰 ▪︎I took pictures of the case with lots of yummy...
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