Mi Casita Mexican Restaurant — Restaurant in Ashville

Let me leave this review before I leave the parking lot! This was as AWFUL!!!! We literally tried a bite of our food and each individual said they would not eat it as it was nasty. The light grey ground beef which the manager or owner stated it's because of mass production of the cattle has cause the color to fade. The steak was so tough my son's girlfriend could not chew it. These were just a few reasons besides the ZERO flavor. When we immediately let out waitress know who was too busy handling something in the back too actually deal with us when we first came in and half way listened as we ordered so we had to adjust or send back when it originally came out in pieces. I love MiCasita but this is a shameful location. The owner came to speak with us staying he would take half off of our plates of full food because no one else in the restaurant had complained. Also he would email me the vendors emails explaining the over production of cows causing the meat to look light grey and uncooked. So we just paid $60 for 2 large cheese dips and 6 drinks as that is all that was touched unless you count the 1 bite per item that let us know not to take another! This is a awful location and a shameful management. We will leave here and go to MiCasita near Gadsden and eat what a messed up b'day dinner...

Normally the food here is decent at best. The staff is nice with the exception of the owner. But the experience I had recently is definitely going to be the last. I had ordered a bean burrito and a side of rice to go. The owner himself took my order and asked me several times that I wanted a bean burrito. They charged me almost $10 which was my first red flag. Turns out order was wrong (normally not a big deal) I went back to fix it because I'm vegetarian and definitely wouldn't eat a beef burrito. I always feel bad when I have to get my order fixed. The owner gets mad at me and pretty much yells at me saying "you should have specified you wanted a bean burrito." Like 3 times. Even though HE was the one who took my order and asked me MANY times that I wanted a bean burrito. He spent nearly 5 minutes yelling at me. He then said "I will fix your order this time but next time I won't because we just have to throw the food away." If this is where the story ended I wouldn't be writing this. Unfortunately it's not. Finally the order is fixed (like I said normally not a big deal if an order is wrong) and no I didn't not get any money back. and what do you know. There is many hairs in my food. So overall definitely not...

I started going to this place 2 years ago. At that time I gave a great review, I deleted it. In the past 7 months this place has gone DOWN. Sinse the small fire this year, it has REALLY GONE DOWN. Last 3 times we have been, it has been really bad! Last Sunday was our last time for real! Food was watered down - quesadelia was inedible!!! Also know they charge you the customer to use your credit or debit card!!!! Not but $2-4.00 but still - you are charging me to come to your establishment!!! Bad enough this 3rd try that I refuse to go again!!! I will go to Springville to El Patron!!! Sorry, Mi Casta, I will...