I went to get a bowl and it had only been my second time. The first time I went was over a year and a half ago. Needless to say, I wasn't well acquainted with the menu. I was rushed through the line and noticed that while I got tofu, I had a smaller bowl while others with chicken in their bowls had a larger quantity of food. I thought I'd gently let the cashier know, with no expectation of getting another bowl because honestly I didn't want to go through the hassle of getting another one. My statement was quickly dismissed and all the bowls were the same apparently. I also wasn't asked to get a drink. So I looked in the fridge and got something and was walking back to the line to pay for it when the cashier yells "Excuse me!" I certainly wasn't stealing! I was getting a drink and was heading back to the line to pay for it! I suggest that the drinks be moved to the front of the line, or the cashiers ask the customers if they would like a drink to prevent an unfortunate occurrence from...
Read moreNew promotion is MISLEADING!
I got my order taken as soon as I stepped to the counter. However, I waited several minutes for the cashier to ring me up. He ignored me, walked near me and away from me on several occasions. Eventually, he decided to ring me up.
Recently, Ginger added a promotion, "Buy 9 bowl, get 1 free!!! (minimum order $6.75)" I ordered a mini-bowl and sushi, making my total double the minimum order price. When I presented the card to the cashier, he just said "$6.75"... I'm thinking, "What the hell? I just paid $13. There's definitely a misunderstanding here." I pointed out that I ordered a bowl and paid more than the minimum amount, the cashier still wouldn't stamp my card. Tired of trying to reason with the guy, I left with my food dazed and confused.
Looking more closely on the promotion card, it DOES NOT SPECIFY what kind of bowl you need to purchase. It also DOES NOT SAY that the BOWL has to be $6.75, it's the ORDER! Loss of translation = loss...
Read moreGinger is a great place to enjoy food no matter who you are. It easily accessible from the street and offers a wide walkway to get to the counter. There are clear directions on how to order posted at multiple parts of the restaurant, as well as friendly staff that are ready to answer questions. There is a large menu behind the counter posted on the walls, as well as individual menus printed out for those who have difficulty seeing the print on the wall. There are also additional menus that compensate for allergies that sit beside the other menus and are highlighted to show that they are different. The noise level in the restaurant is mild, not too loud but also not quite. Ginger offers takeout for those who are in a rush or find it easier to dine-out, but they also have a wide array of dine in seating. There are tables as well as a high-top bar to accommodate any seating or standing. Overall, Ginger is a great place to grab a...
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