Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.
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DO NOT COME HERE IF YOU'RE A MINORITY!
After mobile ordering my drinks and food, the female barista (curly black hair) was looking at a lady behind me calling MY name, trying to hand her the brownie and croissant I ordered. She looked past me as if I were not even there. But since it was MY name being called I said yes and said I will take it. She then squinted and asked me "YOU'RE Tara?" As if I was lying and trying to take someone else's order?
It was extremely offensive. I'm not sure if this is because I am Asian and my name is a more white name? But quite frankly, it felt very racist. No apologies and no acknowledgement of her assumption/judgment. Worst I've ever felt at a Starbucks, and I'm from the city and have been to a ton of starbucks in a lot of different states.
It's 2025. This is NJ. Please train your baristas better manners....
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If this dump is any indication, then Starbucks will be the latest national chain to go the way of Sears. They run out of half the stuff on their menu by 7:30 AM. They stop brewing decaf at noon, so after that all you can get is a weak pour-over. Even the quality of the brewed coffee is inconsistent: sometimes strong to the point of bitter, sometimes weak. The food is mediocre at best.
What they fail to realize is that there are an excellent independent coffeeshop, and a vegan eatery just a few blocks away, and both do a far more robust business than I see at this place. It is a far cry from the Starbucks I used to go to in New York.
Wonder who take that location over after it finally...
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They are the worst starbucks in the area. I have come here before and it doesn't seem to matter what time of day or what day of the week it is the service is always terrible. I waited almost a half an hour for a carmel macchioto. I had it given to me without a sleeve on it and she had the nerve to ask me of I wanted to tip. I haf asked for a sleeve and then I was going to go but my coffee was ice cold so I had asked for a new one. I have had it with that location. I normally go to the one in Middletown where Applebee's is nearby and the one in Hazlet near the hotel. They are much better and most always...
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