Carl’s Jr. — Restaurant in Atwater

My boyfriend comes in for a milkshake, manager claims “I don’t see it!!!!” And refuses to make it/refund/ or even check the confirmation number…and claims they never got the order, rolls his eyes and acting super unprofessional for what, a milkshake?Makes his two employees deal with him. Are you for real? Tries to MAKE him leave, instead of I dunno, checking the confirmation…So another ten minutes pass, this dude then tries to show my boyfriend a screenshot that’s Extremely small and rolled his eyes. He finally checks, and wow! There’s the confirmation, and all my boyfriend wanted to know - instead of blatantly not wanting to help and trying to make people leave. All my boyfriend wanted to do was to check if the order went through or declined, which wow! That’s what happens when you check the confirmation! what a management. 😐 JUST CHECK THE CONFIRMATION NUMBER The younger employees were more professional than...

Very disappointed in this Carl’s Jr, I have spent a good amount of money here at this location, and every time I’m in the drive thru, I’m asked to pull up front and wait for my food, what’s the freaking point of a drive thru? Then when I ask for 4 to 5 ranch’s with my order, which for my family is usually about 25 to 30 bucks…. They come back with oh you only get 2 you have to purchase more if you want more…. Seriously? Yeah I’m getting pretty fed up with the way this location operates, I think I’ll be taking my business over to the habit from now on, just sad, I didn’t even get a sorry for forgetting my fries with my meal when I had already driven across town to had to go back, even during times with these ridiculous gas prices also, lousy customer service, needs some...

I have been craving a chat chicken club and fried Zucchini and was able to be in the area this morning so I could get it. My son had been to this CJ's about 2 weeks ago and said that the food was VERY greasy. Well I figured it was just a fluke everyone had bad days and to my surprise it the food was SOOOO greasy it was soggy. The sandwich tasted like bacon only there was so much grease on it and the fried Zucchini was in no way crunchy. I have been going to Carl's JR since I was a teenager over 40yrs ago and I have never had a bad meal untill now. I hope they get whatever the problem is fixed soon because I will not go back till it is. Don't need that kind of...