Isabella's Bar & Grill — Restaurant in Atwater

After a long day at Yosemite with family we decide to stop by and get food at this location.We were a group of 13 which is no easy task for any restaurant, however being 1 of 2 tables in the restaurant, we did not believe it would be a great issue. We proceeded to order and so far so good. When the food starting coming out the issues began - the milanesa on the menu very clearly listed that it came with HOUSE FRIES, 3 orders hit the table none had the fries, we kindly asked our server that the menu stated it came with this, and she responded not very kindly that the menu had changed and walked away. Additionally, all of the tortillas were solid hard, that one person from our group chipped her tooth when trying to bite into it. When we brought this to the attention of the server - JENNIFFER - she ignored the person telling her and they never even bothered to bring new tortillas to the table. Furthermore, one of our guests ordered a chicken dish and they found a piece of raw fish in her chicken dish. Very unfortunate! Ooh and to top it off, one dish never came out. Making the time lapse between the majority of the dishes and the last one a 20-25 minute span of time. Lastly, I asked if we could make this aware to a lead or manager, and it turned out that our server was the 'manager'. When I spoke to her I made her aware of the lack of quality in some of the food, and the service. She then made excuse after excuse of why she was unable to deliver a pleasant experience, and hoped that we 'could give them another chance'. Having 10 years of restaurant experience, and enjoying different restaurants and foods, I can say this was probably the worse experience I have ever had in my life! So bad I had to make my first Google Review! If I was the owner of this restaurant, I will check the satisfaction of guests when Jennifer is in charge...

I really enjoyed the food and it was a really fun time for my friends and I to celebrate my friend Keri's birthday pictured. It was very busy although I will admit restaurants had just opened since covid. The waitress was sweet but must be new, we had 7 people in our party and after she took each person's order she would say " Is that all" We were all looking at each other awkwardly and whispered to each other shouldn't she say, And what would you like?.. Anyhow she was very friendly but didn't fill up our waters or sodas and she didn't check in on us.. One of my friends didn't get her meal at all, we had to flag down another waitress to get straws and her food... But we have to remember it was busy, that's likely to happen in a big restaurant that is popular for their food. The margaritas were huge and delicious. The seating was ample, the restroom was clean for the most part just a bit of toilet paper on the floor and almost out of soap when I went in. The one thing I absolutely disliked was on my seat there was a bunch of food in my seat.. Not crumbs like steak! It's like little kids sat there and it was such a task to get somebody to clean it. Finally when I get a hold of somebody she came and brought a towel full with Clorox that she just dipped in a bucket. I asked her does that tell have Clorox she said yes I said never mind I will use a paper towel because I have black pants and he could stain my pants. Other than that a wonderful experience with my friends to celebrate our friend's...

I'm VERY disappointed... this was my 2nd time there. The 1st time was a nice experience, the food was good the paintings are really nice, but a group of us went to celebrate a friend's birthday, I asked if they had Nacho Supreme, they did, but it was lacking everything... no beans!!! Like a toddler spoon size of guacamole and sour cream in which I asked for and paid for, the canned cheese had a smell and the carne asada did too. It was either old, the meat which had ZERO seasoning, and the canned cheese smell turned my stomach... meanwhile everyone else enjoyed thier meals which looked REALLY GOOD. I'll never recommend the nachos there. It was just a huge disappointment. 😔 very empty plate and no good flavor at all. Not to mention we bought 3 shots of liquor at $15 a piece... you really need to put prices. Who would've thought it would cost $45 just for 1 shot for 3 ppl... also, 2 more huge disappointments, we got charged for a 2nd round of chips and salsa, but we had been waiting for our food... not ONLY THAT, the birthday girl got fried ice cream, WHICH WAS REALLY GOOD, but they charged for that too... we couldn't taken her to Denny's and got her meal free!!! We really could've saved a lot with no disappointment. At least they don't serve nasty canned cheese. Theirs is shredded and not from a can. Their meat has flavor that doesn't taste expired. Too much money spent only to come home and go to Jack in the box because I could Not eat the damn nachos. I'm SO DISAPPOINTED in my...