I usually do not write reviews but I am not sure what is going with this Mcdonalds today. It is December 23rd at 3:30 pm. We usually come here for my kids to eat and enjoy their play area. Today all of the empty seats were super dirty. The floors as well. I went to try to get a cloth to wipe everything myself. Nobody was in the front counter and after waiting for several minutes I proceeded to get some napkins to try to clean it myself. But wait the napkin container was empty. Luckily I carry wipes. That is what I ended up using. The floor I did not clean so we had to step all over the gunk and food in the floor. Next when my order was ready we were never called they just put it on the counter. Luckily I was paying attention and spot it and went to grab it. No one acknowledge me and when I wanted to get ketchup nobody paid attention to me so I tried to put my hand over the counter to get it but guess what the ketchup container was empty as well. No toilet paper on bathrooms. Had to leave my son and come to table to get wipes. Super dirty bathrooms as well. You might ask but where are the employees? We'll, I heard them talking on the back having great personal conversations. There is more but I already wrote a book so let's just stick with lack of cleaning and supplies everywhere. Food was good, as good as junk food can be, but everything else was lacking. This has been by far one of the worst experiences I have had in a Mcdonalds. Hopefully this is not the start of a slippery slope for...
Read moreCustomers beware. I've been coming here for over a year and there is a consistent lack in service, professionalism, and integrity.
My first bad impression was when the cashier was taking a selfie instead of talking to me to take my order. A selfie guys. Phone out, and no apology whatsoever.
Currently everyone has been waiting over half an hour for their food. Mind you we bring our kids here, which means more money for the company but nobody needs to put up with this service and I wish more complained because you can see the frustration everyone's faces.
You'll get better customer service at a morgue than here. It looks like a bunch of kids sitting in the back looking like they have no idea what to do. I'm putting this on the backs of supervisors and MANAGEMENT.
To management: If you even exist. Get yourself out of your office and be responsible for your staff. We only ever eat at the restaurant and despite multiple reminders, you don't deliver our food, but call our names.
Overall, with this being the place with a playground this place should be a wonderful experience, but it feels like a DMV visit ran by new...
Read moreWhat kind of say it's McDonald's you've been one McDonald's you been to the all I personally think their fries are the best when are hot and fresh if I can get them to sell me a whole case of frozen fries I would now they have improved over the decades but I still don't like their menu the way it comes out it's I like it the older way but that's me but it's McDonald's what you expect it's fast food don't be expecting four stars from me now hat guys all your minutes e you got drinks you got food he got Russians tables it's okay once in awhile but I wouldn't want to eat this every day it should be treated as a treat I like to McDonalds do something different an actual sit-down McDonald's where you come in there's no Hostess tables take you to table tablecloths oh waiter will come by or waitress bring you water bring you a menu and you order and they bring your food to you I know they would make no money oh yeah one thing bring back the steak egg and cheese bagel that...
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