Ordered a breakfast sandwich meal but changed my mind to the 50/50 popcorn chicken. At the window, they asked for over $13. I figured they didn't hear that it was a change, but an addition, so I didn't argue and paid for both. Thinking I got my chicken plus a breakfast sandwich, I gave the sandwich away to someone at work. When I pulled the rest out of the bag, I realized I didn't get 50/50 chicken, but a mess of soggy fries with cheese slopped all over it. So, I paid $13 just to eat nothing. And now, they won't even bother answering the phone, so I could call and get a credit. Since the location doesn't seem willing to answer any of the 4 calls I made, I had no choice but to escalate my complaint on their website. What a waste of time and money. I should have known better. Every time I order something there (the same order), the pricing is never the same. I've never questioned or complained about it because maybe it's just the way the order was put in, but to get the order completely wrong? Next time, I'll go to McDonald's or take an extra 10 minutes and go up the road to Dan's...
   Read moreFirst off, we were already in a hurry when we arrived but, we needed food. So we get there and we are at the menu for about 7 minutes waiting for someone to take our order. There were people in line ahead of us so we couldn't just pull forward. Finally we get fed up and pull forward and It takes another 10 minutes or so to get to the window. Then once we get to the window we find out he took the order of the people behind us. He apologized and took our order. Which he messed up 3 times and had to re-enter everything. Then he nearly gave us the wrong drink before we corrected him. He then asked us to pull forward and told us they'd bring us the food. Which caused us to wait another 5 minutes. Since we were already crunched for time we left once we received the food. Then we got into our food we find that the order isn't even correct. And there are things missing. So we were at this place for close to 30 minutes. This is by FAR the worst Jack In The Box I've been to. What they do isn't hard. It's simple work. I don't understand how you can mess things up this bad at a fast...
   Read moreWent to this store this morning at around 2 and it was closed. The person inside stated the store was closed because he was the only one there from behind the locked door. I went to the drive thru window to get the store info from there it's always there. The man inside runs to the window a d opens it to tell me he's the manager and if I was having a issue that I should talk to him. I told him I was fine and took 2 photos of the info I needed and then I was going to leave to go find some food. He proceeds to ask why are you taking pictures you cam talk to me. I said I was fine then he tells me I was on private property and I needed to leave.... He then goes to the front/side door and takes a picture of my car/license plate. I feel like something was a miss. I pray they weren't being robbed because that was really a bad situation. He was very rude and seemed high/drunk. I could smell the liquor coming off of him from where I was standing. It was a horrible experience. I had my Parents and 17 year old child with me. Never...
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