Culver’s — Restaurant in Avon Park

Culvers always catches my attention Just with the clean parking lot and light blue aesthetic. The double drive-thru Lane makes it much faster and convenient to order. In addition to the large printed menu, full of tasty items to choose from. I didn't even know that they had other menu items that were not even displayed on the menu. But once I mentioned it they let me know everything that was available outside what was printed. They even sent out coupons in the mail for surrounding areas and homes. In addition to the free custard they offered for mother's Day. The staff was super friendly and convenient. Every time I receive my food when I visit it's always hot and well put together. The wait after you ordered can be up to 10 or 15 minutes, but the food is delicious so the wait doesn't bother me. But if you're in a hurry, this may not be the best option. But if you're looking for something worth the money, this should be a great option. Compared to other fast food extra establishments this place can be a little pricey. But the quality matches perfectly. I hope this review is informative...

Ordered through door dash got the order and had a combo meal that we paid extra to upgrade to milk shake concrete mixer and we did not get it, contact the store, starting to speak to woman and explained to her and she apologize at first, and offered to have a shake made for free the next time we come into the store to dine in and have it made at no charge, next thing I know I'm talk to a guy did not identify who he was, all he stated was you must contact door dash to complain. I simply said so you won't honor what the lady said that I was talking to and he simply said no, so then I stated you just lost a customer. Spouse called the store after I did and asked to speak to manager in charge and she said she was and he asked for corporate number and she refused to give it to him, he stated then we will leave a bad review and she stated that fine and up to you and hung up on him. We are currently waiting for corporate...

I usually love Culver’s, but this visit was incredibly disappointing. We were the only ones in the restaurant, yet it still took 23 minutes to get our food.

There were about seven employees in the kitchen, just standing around talking and joking, with no urgency and no manager in sight. We eventually had to walk up to the counter to check on our food, and even then, we waited.

They said they were short-handed, but it didn’t look that way at all. It looked like a team that just wasn’t working.

Their apology? Two tokens for free ice cream, for four people like everyone didn’t wait.

The food was good, but the service was frustrating and careless. If this is how things are run when the restaurant is empty, I can’t imagine what it’s like when they’re...