DaCapo of Avon — Restaurant in Avon

Dined here on a Saturday night, November 2024. Made a reservation. Was seated in the bar area. Asked to be moved to a quieter spot. They responded those are for reservations. We had a reservation. With apprehension they moved us. The manager was flying around making the whole process unnecessarily complicated for the hostess. Didn’t understand the difference between our reservation and the ones other people had made.

From the moment we sat down they were trying to move along our dining experience. One member of our party could not attend and they flung the chair from our table as if it was on fire. (It was alarming) When our drinks came, the server brought the Prosecco for one of the diners and asked if she wanted to open it because “it’s fun” to open. The whole moment felt really weird. We were told what the dinner special was upon ordering. Not when we placed our drink or appetizer order. Also thought it was odd to not get bread in an Italian restaurant.

Our entrees came out before we finished our appetizer. The meals were good. I’d give the food a solid 3 stars. When our entrees came the very harried manager said dessert is on him. Seemed like a nice gesture for the weird treatment we received after requesting a different table. Before we finished our meals the server asked if we’d like to go containers. She also put the check down. I mentioned that we were offered dessert. She was quite perplexed and dare say offended by this. She brought us a tiramisu. None of us eat tiramisu. I asked for the dessert menu. She replied, this is your dessert. Fine, I’d like to order one that we like. I’ll pay. She was not pleased. We decide on a dessert and she informs us they don’t have it. Her tone and eye rolling said it all. She offered some dessert items not on the menu. Perhaps specials? That they obviously don’t offer.

The vibe is hyper and Chelsea Z our waitress made the experience uncomfortable. The manager made the dining room feel like a kids sports event. Tables and chairs were being hoisted all over the place. Watched a kid almost get taken out by the frenzied manager. If you’re dining with kids you will get in and get out fast, but if you are meeting friends and want to have a nice dinner, go to Max a Mia! The service/experience is a...

The pizza here was ok, but not really worth returning for. I can't tell you about the other dishes, because the pizza was all I had.

I went with an untraditional style (BBQ boneless ribs), and it tasted fine. My biggest umbrage was with the crust, which wasn't all that great.

I have a few issues overall, which I'd like to air: to begin with, the iced tea they serve is out of a soda gun. One would expect a restaurant that's trying to be upscale/trendy would make their own. It's not really all that hard, but if that's something they can't do, it makes me worried about whatever other shortcuts they're taking in the back of the house. Additionally, soda gun iced tea is super saturated with sugar, and some of us like it unsweetened.

The other major issue I had was with the service. I inquired about getting a side of pizza sauce on the side to dip my crusts into, but decided against it when I heard of the uncharged. Firstly, who in their right mind charges for a little bit of sauce? That's ridiculous. Secondly, and more importantly, despite saying clearly that I did not want it, the server still brought me some and charged me on the bill for it. I've heard of aggressive sales tactics, but never have I experienced being given something I didn't want and paying for the privilege.

All in all, this was a fairly disappointing experiance, which is a shame because there was something on the menu which I wanted to try, but now don't know if I'll be going back at any point soon seeing as how many resturants exist...

I recently found myself at Decapo for lunch with a friend, drawn in by outdoor dining we enjoyed this past summer . Unfortunately, the experience fell far short of expectations. Despite being nearly empty during peak lunch hour, we felt like invisible patrons. Our waitress, while seemingly friendly with other staff, barely glanced our way, leaving us waiting for extended periods , water refills, and even the check.

Speaking of the check, sticker shock doesn't quite capture the feeling. Two rounds of cocktails (which, by the way, were alarmingly tiny and adorned with ridiculously large, impractical ice spheres) To add insult to injury, we were charged separately for the ice, pushing the already exorbitant price into the realm of the absurd. our total lunch came up to $100 for two people.

The food itself, when it eventually arrived, was [chicken, Panini, vegetable Panini]. But honestly, the lackluster service and outrageous cocktail pricing overshadowed any culinary merits.

Leaving Decapo, I felt cheated and deeply disappointed. My advice? Unless you're willing to pay dearly for tiny drinks and frosty indifference, steer clear. There are far better (and more reasonably priced) lunch...