Dunkin' — Restaurant in Avon

Service is slow. Waited for an extended period of time at the counter for service. Noticed that it took a long time for them to fill orders. The staff member never smiled or welcomed customers or apologized for keeping a line of people waiting. There were people ahead of me in line and everyone was looking for ANY staff member to even acknowlege that we were at the counter. While waiting, I had the chance to look around and decided not to order. The restaurant is a mess. Floors not swept, tables not wiped down, pieces of straw wrappers on the counter, spilled containers of ketchup and mayo on the floor for over an hour and a half (still not cleaned up). A brocken and leaning stool. It wasn't that busy that someone couldn't have come out to neaten up. I was there for a business meeting and try to make it a practice to order something when meeting in a restaurant but I couldn't bring myself to ingest anything from...

Absolutely terrible location, this particular location was great not that long ago but since it has come under new management, it has rapidly declined to the point where they are correctly staffed yet the employees have no intentions of actually preforming there jobs average wait time for a medium black coffee with no one else in the store is 4 minutes and that's pretty unacceptable. Add a customer at the drive through at the same time and the whole operation falls apart just like that, Dunkin donuts needs to address this location before it becomes a...

It’s 6:24 and this Dunkin closes at 7 and The young man that works there is rude. He automatically said “we’re closed!” While walking towards the register and I replied “I thought you closed at 7” he then said “we closed early” he noticed I was holding my phone and he grabbed a long cleaning brush pointing to me saying “do you have a mobile order?” I replied “no” that’s when he said “oh sorry we can’t do that” as if it made a difference. I had a couple of weird encounters with him. He’s condescending and has a bad attitude. He’s not...