Full Kee Restaurant — Restaurant in Bailey's Crossroads

We came to the restaurant for dimsum. We were seated right away but it took 3 requests for a high chair before we finally got one. We were brought tea, my tea cup had lipstick on it and hair in it. My wife's plate also had hair on it. No menus were given for us to know what the prices were, but judging by the other reviews the prices probably would have been incorrect anyway. It took forever for the first cart to even come out to the dining room. Despite being seated near the front, we had trouble getting food because the same three tables were being served repeatedly. When the woman finally came to our table she held up a plate of Spring rolls and tofu skins . We took both of them and then she left without giving us a chance to pick from any of the other options on the cart. Eventually, the second cart with the steamed items made it to us after similarly helping the same three tables repeatedly. We got two items from that cart then my wife went to the meat counter to try to get some food. She was told that she needed to order from the table. That would have been fine except we couldn't get anyone to help us. Waiters walked by us with food that wasn't on the carts that we would have loved to have eaten but were unable to because they kept ignoring us. After spending more than an hour there and having only successfully gotten 4 items we decided to leave. When someone finally came to the counter to ring me up the bill was $30, the amount we paid at the restaurant next door for two entire meals because we left...

I used to enjoy coming to this restaurant until today, and I will never go back. It started like any other visit the waitress gave us our menus then left to get water. When we were ready to order my wife ordered first she asked about the pancakes that came with the Peking duck, the waitress an older Asian lady gave my wife a look of disgust and talked to her like she was some kind of moron for not understanding. We also ordered the fried rice upon eating it I found what I believe to be a roach leg. After we finished our meal (no longer eating the fried rice) the waitress gave us the check. The meal was around 48$ we left a 4$ tip due to how we were treated when we ordered. After we paid the waitress came and took the money to the register we got up to leave. The waitress then chaised after us speaking in Vietnamese to my wife and my mother in-law. She said that you have to leave a 15% tip. After my wife told me what she said to them I asked where this was written on the door on the wall in the menu why was there no mention of it. We had a group of 4 I understand some restaurants charge gratuity for large groups of 6+ but we only had 4 people. After we were berated and yelled at to get 15% we gave them a well deserved 15% tip. We will never go here again, I have never been treated like this not have I ever seen...

I have tried a variety of menu items multiple times and found the food is consistently hot and delicious. The menu offers a wide variety of dishes, from "traditionals/typicals" like beef with broccoli (though you should try the orange beef) or General Tso's chicken to specials like deep fried soft shell crab or peking duck. (The whole fried garlic chicken is a winner, but beware, it comes served with the chicken head on display.) The restaurant keeps tanks with lobster, should you order that dish. The food has not disappointed - whether eating alone, with people, when hosting a large private party with their help (I had a party of 30), or getting take out. Full Kee's food is the real deal! In fact, I have introduced some discerning palates to Full Kee, and now it is their favorite...