Starbucks — Restaurant in Bailey's Crossroads

THIS STAR BUCKS SUCKS I went on Saturday after shopping from target and got me a salty caramel latte and it took them a while to make it even tho they didn't have any other customers (wonder why) and when my drink was ready they never even called my name or even tell me me my drink was ready and then when I noticed that it was just sitting there on the counter I went to get it and took a sip and my drink was cold and I asked her so make me another one and she said okay so she made me another one and I felt that It was hot but I never tasted it so I went home took a sip and OMG the lady was angry that I asked her to make another one and she replaced my salty caramel with a hit chocolate ARE YOU FREAKING KIDDING ME I PAID 5 BUCKS TO GET A SALTY CARAMEL LATTE NOT YOUR TERRIBLE HOT CHOCOLATE...

My fiancé is allergic to milk protein (digestive, not anaphylactic, and not lactose intolerant) and ordered an oat milk espresso drink here today (April 2, around 4:00pm). Halfway through it, he was suspicious about whether or not it was actually oat milk. He handed it to me and it was very clearly milk. He's spent the last hour getting sick, and will likely do so well into tomorrow.

People's orders are important, and the specifications they make are often for a reason. We'll never get drinks at this Starbucks location again, as we cannot trust that he won't be miserable in the future because of a barista's negligence, particularly if I'm not around to check his drinks for him like some medieval poison tester. We (and you) are lucky that his allergy isn't a...

This is by far one of the worst Starbucks I’ve ever experienced. Their customer service is awful. Every time I’ve been here my drink took longer than 15 minutes. We only get 15 minute breaks at work. Good luck if you place a mobile order (which they don’t accept). Most Starbucks will make the order anyway and a courtesy and settle the order with the other store, but not this Starbucks. Who cares about customers right? Do yourself a favor and walk across the street to Bailey’s Crossing where the response time is faster and the customer service is better. It is less than...