This was our first time here at the restaurant, and we were very excited to try. We had a pretty disappointing experience. To start with, all she ordered was the wedge salad, and I ordered the Upcellar burger, and subbed brussell sprouts instead of fries. Pretty simple dishes, nothing extravagant. There were a total of 5 tables in the restaurant at the time, and maybe 15-20 patrons, and it still took almost 30 minutes to get that basic meal. When I ordered the sprouts, she said there would be an upcharge. I was a bit surprised, as on the menu sprouts cost the same as fries, but I went with it, thinking no big deal. I also ordered my burger medium. When the food finally came out, her wedge had that yellow middle lettuce on the wedge-you know, the part of the salad absolutely no restaurant ever serves to anyone, that no one eats? I found that to be a turnoff immediately. Started eating my burger, and there was not a spot of pink in it, it was completely cooked through, definitely well done. The burger was very good, however, it would have been amazing if cooked right. The "bacon" on the burger.. a terrible, terrible choice by the restaurant to serve it that way. it was more the texture of a pork rib, very soft, about 1/4" thick, chewy and limp like a rib. So every bite I took the entire piece would come out, you couldn't break it off, or rip out just a piece, so every piece would be hanging out of my mouth every bite. Lastly.. the bill comes. and you know that upcharge the server mentioned for the sprouts? SIX DOLLARS. for a sided that costs the same on the menu as the fries. I was shocked. Overall, the food was decent, but for the cost, very, very disappointed. If i'd paid $30 for that meal at O'Charleys i'd have been disappointed, but to pay $50 for that food was ridiculous. I've included a pic of the menu showing the side costs, and my receipt showing the ridiculous upcharge.
Edit after owner reply: I feel like I just got called trashy with his ocharley comment. Not good business sir. Sorry but I don't know anyone that wants to eat bread for 30 minutes. 2nd, what about the poorly cooked burger? 3rd, I don't think even golden corral serves that yellow part of the lettuce. 4th, you say the burger is half order of fries, then why not give me half order of sprouts? Or at least say on the menu what the uncharge is? I don't really go to Ocharleys, nor will I be coming back here. I'll happily go down the street to Our...
Ā Ā Ā Read moreThis was our first visit, and I was excited about the speakeasy fine dining concept. Iāll start with the good. Our server Ethan was outstanding. Heās very knowledgeable, helpful, polite and attentive. 5 stars for service. The cocktails were unique and very well executed⦠5 stars there too. Now to the food. We started with shrimp cocktail which was good and the crab cake that was dry and pretty bland. We had the lobster bisque and French onion soup. The lobster bisque was way off on texture and flavor, and the French onion was mostly bread filler and actually had no onions in it⦠both very strange soups. My NY strip was a pretty poor quality of meat, sliced too thinly and way under seasoned. Mashed potatoes were soupy and not appealing at all. My wife had the grouper, and that was undercooked and bland. The juice from the fish combined with the overly wet risotto formed a slurry at the bottom of the plate that didnāt look like something youād want to eat. She sent that back for the scallops. Scallops were good quality but under seared and served with a few sugar snap peas and dried mushrooms for a pretty disjoined entree. Dessert menu looked like something off of a kidās menu with a sundae, chocolate lava cake and a cheesecake. We split a chocolate lava cake that was rock hard in the center. Kind of a comical way to close out the meal! Overall great atmosphere, service and cocktails, but the dishes were uncomposed and poorly executed even if paying half the check that we did. Also, I donāt understand the edible flowers sprinkled over everything. They need to focus on the...
Ā Ā Ā Read moreIn my opinion, Up Cellar is still working out the bugs in their food preparation and service. The entrance to the restaurant is located inside the entrance of Pizza & Libations. You check in with the hostess (reservations strongly recommended) and they take you up the stairs to Up Cellar.
The dining room is very nice looking, with dark wood and muted lighting. There are some booths which look quite cozy. Strangely, there are no seats at the bar and as a result, you can't eat at the bar.
Our waiter said that although there wasn't a beer menu, they could provide any of beers on the Taxman menu. He kindly brought two samples of different sours to taste.
I ordered a spinach salad and a filet mignon, cooked medium. The salad was very large, with beets, goat cheese, and candied pistachios. Quite tasty.
The filet mignon ($45) was undercooked and yet was still tough.
The biggest issue was with the service. The filet was delivered to the table well before the salad. The server looked confused as she dropped it off. When we asked our waiter what happened to the salad, he said that there had been problem with printing the tickets in the kitchen. The salad was finally delivered well after I had started eating the filet. The waiter apologized and "comped" the salad.
For some reason, my dining partner was given two loaded baked potatoes. He gave me one. It was delicious.
At this point, I think that Up Cellar still has some work to do in improving both the quality of the food and service to command the prices that they...
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