Denny's — Restaurant in Barstow

I'm sorry I can't recommend this Denny's in Barstow on East Main Street judging from the experience I had this morning. I patronized this restaurant on a slow Sunday morning 8/31/2025 at 6:38 a.m.. I ordered the Santa Fe skillet to go and the first thing I noticed when I opened it up was how extremely greasy it was. The potatoes were literally just soaking in grease and did not appear to be anywhere close to freshly or recently prepared. The order tasted a little gritty throughout and no one likes to feel like something wasn't washed thoroughly or may have been dropped on the floor. The eggs were supposed to be scrambled, but they were put in the skillet, the yolks were broken, but they were never stirred or scrambled at all. The cook just put them on top of the order in one whole piece and they were all scorched. I had to end up scrambling them myself. I wasted $24 which included a $4 tip, presumably for Melissa Z. I assume Melissa Z was the one that made the English muffin. She is the one who took my order, and I specifically asked her to toast my English muffin brown, not too light, but not burned. She did not toast it correctly, and you would have thought that she didn't toast it at all if it hadn't been for that one little burnt edge on the outside edge of one slice which covered about ¼ of the outside of one edge. See photo included. The potatoes looked like they were not fresh and as I said were soaking in grease, as were the onions, bell peppers, and mushrooms. The breakfast order was a total disappointment and a wasted $24. The portion size seemed inadequate and the food was lacking any kind of taste. I didn't find any cheese on the order at all, as it was advertised with cheese on the menu. Thank you, but I can't see myself returning to this restaurant. I would think that a restaurant chain as large as Denny's would have better quality control over the cooks and the food that comes out of the kitchen. Or does management ever check anything like that? A recipe for not getting repeat customers. Potatoes drenched in oil says they could have possibly been left in oil after they were cooked, or perhaps reheated in oil, I don't know, but this speaks to a cook who does not know what they are doing, and/or not being trained properly. I didn't have this problem at the Denny's in Emeryville, California or South San Francisco, California. I am a black...

From the second we walked in we knew it was gonna be bad. The last thing i wanted on Christmas day was to be greeted with rudeness. I would have cooked myself but unfortunately none of our stuff has arrives from our previous location. We told the hostess how many were in our party (5) and asked for 2 kids menus the hostess rolled her eyes and huffed. We were seated and had to ask for one of the two kids menus twice. We waited 15 minutes for our drink order to be taken and then was told after we placed the drink order amd after it had been in for 10 minutes to be told the machine had a busted pipe. The options they had for drinks my children wouldn't drink so we drove the 11 minutes to Lenwood to the Dennys there no biggie. However the bad service continued.

We entered the Lenwood location to the same rude greeting at how many were in our party. We had to wait 10 minutes to be seated no biggie there but when were seated we were seated at a dirty table. Same 15 minute wait time for a drink order to be taken. We knew what we wanted so we ordered at the same time as our drink order. The food arrived in 10-15 minutes intervals. Salads were messed up and a whole order was missing. It definitely was not worth the 126 we spent.

I've worked some form of customer service since I was 17 and I will say this. If you don't have the patience for people or don't want to be in an environment that is open 24/7 365 then the service industry isnt for you. If you are having a bad day, or have to work on a holiday as soon as that customer walks in you fake it until they leave. You don't greet them with rudeness, yell from the table a customer is setting at to the front of checkout and just all out forget they are there until checkout time. We unfortunately won't be back to...

My family and I went to this Denny's twice and both times we had bad service. The first time, the server was excellent and the food was great, but when we went to go pay the bill the lady asked if this was our "final total" we said yes, not knowing she was asking if we were putting a tip on the bill. We had to go to a gas station to get cash for our server. The second time we went, they were slow to serve us. We had ordered our drinks and food all at once, our drinks didn't come for 10 minutes, and when our food got to the table it was cold. My mother had ordered a Diet Pepsi and the server had brought it 3 times but on the final time of getting refills, the waitress brought a regular Pepsi. Now that wouldn't have been an issue if my mother wasn't diabetic. She instantly got a stomach ache and asked me to taste her drink, it was not her drink. We waited for our waitress to bring a Diet Pepsi. I had spoken to the manager and cleared everything up, the waitress didn't even seemed phased by the fact that she could've just killed someone. The manager was very apologetic and took care of our bill, which was also messed up. The waitress had put in another order of coffee and orange juice when it included in the meal. I have never had such...