Pizza Hut — Restaurant in Bartonville

I had called the previous day to ensure what to expect, as I was going to use their app for delivery for my birthday party. When I ordered, I used the deals for my medium pizzas, and added mozzarella sticks. When I tried to apply the $5.00 off $25 or more coupon, it wouldn't allow me to, so I had to remove the mozzarella sticks from my order. Then when I went to check out, I was charged a $5.00 fee. Very disappointing. Then the amount of toppings on the pizzas were terrible. 6 pieces of mushrooms on a medium pizza? The other ingredients were the same. At least the delivery guy was polite, and received a good tip. But I do not plan on ever ordering from this restaurant again. Okay, after posting my disappointment, Charles Little John of Pizza Hut emailed me, and to remedy the problem, he then gave me a $20 credit to use on my next order, which was...

my wife's sister's family loves pizza so for Christmas Eve we placed an online order to be picked up at a specific time at the Bartonville location. The sizable order was being pulled hot on fresh from the ovens as I arrived. One of the employees even help me out to my truck with the large order. Pizza hut has been around a long time because they use quality ingredients in are very consistent. when you order a pizza loaded with real cheese you can expect it to be somewhat greasy but this was delicious and I usually don't eat pizza but since the family wanted it we got it and everybody was very pleased. we also ordered the hot Chicken chunks which were also very good they seemed like white meat. We ordered from the $5 menu and it was a...

Have had great experience in the past with online inside pickup but not with online curbside pickup after Covid. First, it says to park in marked parking area and nothing is marked as curbside pickup parking. Then they have you put where you want the pizza placed and they tried to open my driver's side door. I requested backseat but when he places in my car his mask was dangling completely off from one ear!! Obviously, if you are doing curbside pickup during a pandemic, the customer probably wants to be safe. If they are having their mask hanging and not following safety recommendations then other protocols are probably not being followed inside either. I will not be ordering from this...