El Palenque Mexican Restaurant — Restaurant in Batesville

I wont ever return Saying goodbye to my favorite place The waitress very rude The hostess would not give me her name or owners name or number Neither would the other man. Waitress brought me a menu item wrong And I told her know I wanted different She said in Spanish I wont charge you Then they turned around and billed me for it ,when I nicely said I was told no charge , The hostess got waitress up there Waiteess was extremely rude and out of line She denyed saying she would give it to me free Then wen I said she did,I was nice about it She got very very mad threw 3 dollars down by register and snarled there I paid for it !!! And stormed off Which I was still billed for it !! . I've come here for years I wont ever return. And I will also say this While sitting there eating I could here men in the kitchen joking around in Spanish talking about A Male private part in spanish Despicable. I'm sorry this is honest review They refused to give me owners name n number so putting the complaint out here public. Maybe the owner will see it. Well well I'm so glad ,l told my neighbor They are friends with the owner and his son. Small world. No one should ever be treated like that at any place...

We went on a Sunday and they were busy but we got a table fast. The person who seated us and brought chips was very friendly. Our waitress came quickly and while she wasn't unfriendly she was in a hurry and we felt a little rushed ordering. The food came promptly and was good. Our waitress checked to make sure everything was OK and thanked us very much for coming. The bad ending was the blonde that took our money could only be described as the equivalent of a sulking 15 year old that got told she had to work instead of going to the pool with her friends. I don't know the actual situation but she came up very grudgingly, took our money without ever saying a word or even making eye contact. I don't expect an entire conversation but a hello, how was your meal, and a thank you isn't too much to ask. If you hate your job that much you really need to find a new one and not bring the entire atmosphere down. I would have given more stars had the whole experience not ended on such...

When you walk in, almost immediately, you get a table. They very quickly take your drink order and in the blink of an eye it's there. When you order your food the lightning-fast kitchen staff prepares it and the equally fast wait staff brings it to you fresh hot and it is wonderfully delicious. They use very high-quality ingredients, and we can't figure out how in the world the food can be delivered so quickly, because this is not what is normally considered fast food. If one knows food, it is apparent that this is not pre-prepared food just sitting about. This is one of the best Mexican restaurants we go to on a regular basis. The staff of this restaurant is very congenial. They make you feel very welcome to be there. There are several Mexican restaurants in Batesville, but this is the restaurant frequented by families from Mexico and Central America. That, to us, is a statement of authenticity. And once again, the food...