Jin Long Restaurant Chinese & Sushi — Restaurant in Bath

Disappointing to say the least. Don’t go by the prices online. Their website will NOT pull up the “Chinese menu” no matter what device I use. It only pulls up the “Sushi Menu”. If they want you to go by ONLY THEIR WEBSITE, then the website should work, right? Seems logical. Well since I wanted Chinese and NOT SUSHI, I had no alternative but to resort to the menu on Google. It’s the menu that their restaurant uploaded… not another user like the employee says. The online menu says $10 for a dinner combo and $8 for a lunch menu (already $2 more than my regular Chinese restaurant). I figured I’d try these guys bc they are on my way home. Never again. Not worth it. Plus way too expensive. On the phone, he said it would be ready in 10 to 15 minutes. I told him,I can’t get there that soon and won’t be there until about 20 or 30 minutes bc I’m coming from Allentown. When I go there I noticed the price was higher than I expected and questioned it. He said it’s $12 per combo. I noticed his menu on the counter said $12 for dinner combo and $9 per lunch combo. I questioned it and he said I was on the wrong website and snapped a QR code of the menu. My phone was in my car but I told him that his website wouldn’t pull up the menu so I had to use the Google menu… he claims that someone else put that menu on Google and you can ONLY use the website… well fix your darn website so it displays the menu then! And as far as the menu that is on Google, it says the user that put it there is “JinLongRestaurant”… wouldn’t that be THE RESTAURANT??? Besides the incorrect (and expensive) prices, the food was very mediocre. I live less than 10 minutes away and the food was cold when I got home. The taste of my General Tso chicken was bland. There was NO flavor to it. Very little broccoli in it. My egg roll tasted good, but was cold. I thought I’d find a new Chinese place for next time, but I think I’ll stick with my regular place. This place tries to do a bait and switch on the price, is too expensive in the end, and is not worth it in taste. If you know your prices are different than what’s posted, a good place would be on top of this and post correct menus and pricing… and if you truly only want to go by a separate website, THEN MAKE...

Was my first time tried a couple days ago I was trying to make order through the website and I wasn’t able to place my order , their online website much complicated needs to work on and fix it ASAP plus their prices is different than website on the website prices it’s seems cheaper on website when I got that issue placing my order I called them on phone twice because I have no option and probably that’s the worst step I’ve ever made I was just telling the owner lady my order step by step from the website she’s having trouble to understand me I’ve repeated same meal 10 times to got it right plus she has attitude and seems rude and yelling I know this is their way to talk but you have to be a little nice to your customers after having hard time I place my order and she wants to charge me 6 dollars extra than the original price on website Owner lady start discussing with me about pricing and she wants to tell me that she’s right so after hard time dealing with her i decided to move on Dealing with her is very hard she doesn’t even listen or let you know She needs to learn how to understand English simply and try to listen till the end to their customers without interrupting them and without yelling or giving attitude I’ve called them twice first time i got mad so i said forget about order and she leave the line open 10 minutes I was listening to them talking so I disconnected the line and called again to order because I was hungry and working I have no option and when i go there I tried to explain to the guy and then she come over I told her about prices and they have to fix their website as soon as possible even though after all of this she didn’t say sorry or anything They have to learn how to deal with different people and being nice not rude I have to be honest I like their food it is good I got box of sushi for me and two meals, avocado salad is fine too so that’s why I give them only 3 stars because of their food Otherwise I’ll put zero star for their customer service and protocol...

Check this before yall eat that... gross...

Jin Long Chinese Restaurant

370 S Walnut Street Bath, PA 18014

Date: 12/12/18

Inspection Type: Regular

Compliance: Out

Violation(s): 10

Inspector Comments:

Live roaches (5 observed) observed on the premise of the food facility in the 3 bowl sink area walking on containers of bulk food. Dead roaches observed on floor under equipment throughout facility and inside of fortune cookie box

-Assorted foods throughout facilities refrigeration and freezer units found to have no covering.

-Raw chicken plastic bags were being rinsed out, and reused with assorted other foods requiring a lower cook time such as fish.

-Several raw animal foods were stored above ready to eat foods in the walk-in cooler.

-Raw chicken was stored above raw beef in the walk-in cooler

-The handwash sink in the cookline area was blocked by equipment and food items and not accessible at all times for employee use. COS by relocating items

-4lbs of cooked rice was held at 60 °F, in the prep area, rather than 135°F or above as required.Disposed of at time of inspection (held for 4 hours)

-Container used for holding rice scoop had old, dried rice in contact with the scoop and facility was ordered to clean scoop and provide a clean container for its storage. Corrected on site by removing from use at time of inspection

-Deli slicer, a food contact surface, was observed to have food residue and was not clean to sight and touch. Assorted utensils such as knives, were observed stored in dirty cardboard boxes while in use in prep area. Corrected on site by removing these items from use until cleaned and sanitized

-Food facility is not removing dead or trapped pests from control devices frequently, as evidenced by observed old / decaying roaches underneath the prep unit on...