Absolutely HORRIBLE SERVICE! Busser was more attentive and charismatic then the server. We set a reservation for 8:30 the restaurant pushed it forward to 8:00. Our drinks were not refilled and we asked for more bread and were told since they are closing they “didn’t have anymore bread” which was 20 minutes before closing. Dads “gumbo” came out and was gravy and rice. When trying to speak to the server she ignored him and ran off. Her running off was a common occurrence. She was absent most of the time and was in the kitchen the whole time. She only had two tables. Salads came out with wrong dressing and the server was notified. She did not care to bring out the right dressing and never even mentioned it after waiting 15 minutes. I ordered a drink and overheard the bartender rudely say don’t serve them anything else from the bar. Not only did she give horrible service but she continued to talk about us and stare at us before leaving. The waitstaff actions were only to get out quicker and if closing was the main reason for the worst experience I have had at a restaurant then why were they still taking reservations? We didn’t catch her name but it seems Hollywood likes to hire trash in personality and appearance who are only worried...
Read moreThis restaurant is basically a hospital cafeteria trying to be a steakhouse. I ordered the lobster, lobster bisque, and sweet potato casserole. The lobster smelled like fancy feast cat food or a dead whale carcass. Unbelievable how you can mess up a lobster somehow. The lobster bisque was wayyyy worse than any canned soup I've ever eaten with maybe a tsp of lobster in the entire bowl... The sweet potato casserole tasted like burnt pecans and pumpkin pie spice from McCormick. You know the kind you use to make pumpkin pie? Omg, it was so bad that it was actually funny. I swore I was being pranked. So my wife and I turned it into a good laugh. Couldn't believe how bad it was. Lol. Don't believe me? Order the lobster. If you have a mustache you will need a shower after. You will smell that twangy lobster scent until you bathe I promise you. I never leave bad reviews but I felt inclined to warn the public about this restaurant. By the way, my bill was $168 without tip for 2...
Read moreThe service was very slow. We were seated at 8:45, but didn’t get our entrees until 9:45. Literally. The margaritas were not enjoyable. The food was bland, except for the steak. The steak was cooked nicely. The potatoes au gratin were the worst potatoes au gratin that I’ve ever had; extremely bland. I wanted to complain, but the waitress wasn’t around enough to complain to. The announcer from the casino was interrupting my conversations continuously. Shout out to Melanie that apparently was a big winner that night. I wouldn’t say this was a terrible place, because the view is nice, but I wouldn’t recommend based off of the bland food, constant interruption from the casino announcer, and the long wait time. Also, there were 2 other tables complaining to the restaurant manager about their terrible service. That part was entertaining. Moral of the story: if you’re inside the casino, just go to the buffet. Bogarts...
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