Subway — Restaurant in Bedford

This is absolutely absurd, please refund my money to my credit card ... I placed a order for pick up at 11:50 am & have a confirmation number and payment approval for this specific store ... But the store wouldn't make or give me my food because they said it didn't show up on there system, so I was just standing there while they stopped helping and talking because they wouldn't help me... I paid for food and they wouldn't make or give it to us because it wasn't on there system even though they saw my confirmation number and was for THERE STORE, and they even called the manager on a phone and said they can't do it because it would be too big of an order to comp ... Seriously......

Service was terrible. The lady did not greet me at all and waited about 5-8 minutes before she decided to take my order. (Me thinking she may have been trying to deliver something for the location come to find out it was a personal call she was on with her AirPods) She was on the phone with someone the entire time I ordered and the lady after me ordered. Not only was she on the phone talking to whomever she was talking to but she continuously kept forgetting what I asked so I had to repeat myself too many times, she moved very slow and careless, and also got an attitude and rolled her eyes because I asked for just the bacon to be cooked and not the...

Ordered online for pickup at this location, about 8 min away. Pick up my order, nobody else here, and instead of getting a footlong combo that I paid for, I receive a 6". Called, the girl that's at the location said sorry, she can make a new one. So I drive back up to the place and she keeps smirking and apologizing. Not remaking the sandwich as a footlong, but another 6 inch. First time and last time at this location. She can keep smirking and laughing while losing customers

Edit: got back home, opened the sandwich and found a hair.... Really? How can you mess up this bad on a 2 sandwich order that you already remade?! And...