Sonic Drive-In — Restaurant in Beebe

It was SO HOT outside in August, and in need of a cold drink. Choose to stop at Sonic opposed to the McDonald's prices of $1 dollar large soda, because of the deals offered on the Sonic mobile app. Deals/coupons offered per the app stated 1/2 price on all drinks if you order ahead, so I did that. Again, compared to McDonald's, at McDonald's when you order ahead on mobile app, you get the option to pay before or after you get there. Sonic not at all, but it doesn't tell you that until after you have just spent 15 minutes deciding what syrups go into your drink and also having to pay by having to buy a gift card to put it on your account and then pay through the app. So,I proceeded to add $5 to cover 3 drinks, app somehow added an extra gift card to acct, now $15. Deals came up fine, but also kept saying pay(on app), when you arrive (in 200 ft) and wouldn't take my pmt on app, (I think only because it kept saying I was so close and was trying to help me get into the parking lot,) but I was already in the parking lot. Could not finish my payment. I called through booth and asked them to help me. they came and said maybe my location was off, we checked location, it was on.... Carhop said she wasn't sure and proceeded back inside. 20 MINUTES LATER(35 minutes+ since arriving, dying of thirst and so hot with no air conditioner in truck, thus standing outside the vehicle, sweat dripping down my face) ended up reordering drinks FULL PRICE from a stall Then came out incorrect( as speaking with an employee on the mic is not the same as being able to specify on a picture checklist exact ingredients of things wanted to be seen and made without any confusion, very handy but why some would need that many syrups to choose from is well... ... A LOT,) But, being too thirsty to care, and also beung there over 3O min longer than anticipated, I didn't complain! (It's a good thing I had $15 on my sonic acct , $5 I was not enough. Very frustrating and really could have been very simple and all this been avoided, had I actually been helped by the employee. If you didn't know what to do she could have simply asked somebody else. As I did State when I ordered food stall that I was having to make the install because I was having all that trouble, but not as pushy as some would have been as I try to avoid conflict unless absolutely necessary AND all I wanted was a drink cuz it was FREAKIN HOT OUTSIDE AND ALL I WANTED WAS A DRINK. Frankly I haven't been back since, and I forgot all about it till now. So busy that day and late to getting back to work, I forgot to call customer satisfaction/or online/complaint to the store manager or something, as I intended.

That was till just now... Thanks Google, gonna forward...

I was just in there this morning and that is like my favorite sonic. I go every morning for sweet tea. And breakfast and every afternoon, I take my grandson .. I think sometimes these fast food places have too many children trying to run it. And they don't have no respect. And I don't know what they're doing. Or they're not properly trained... So I ordered my sweet tea this morning from a someone named Matthew. They never put my order in so I set out in the car for fifteen minutes i pushed the button again and asked where my sweet tea is that I get everyday and some girl was night. Can I help you? I said I'm waiting on my sweet tea. She said you didn't put an order in well. Yes, I did. I wouldn't be pushing the button and saying I didn't get my sweet tea. There's your one. No respect. Rude and then I kept and then she goes well. What did you order? And I said a sweet tea . Hey, she kept saying mam mam rudely. It's kept going, ma'am. What did you order? Just let me take your order very unprofessional. Very rude these children nowadays that are trying to work in a business area. INeed to still be taught respect. Kindness, be courteous. It should have came back, you know what, ma'am? I am so sorry. I'm gonna run that out to you right now.., not, ma'am, ma'am. What did you order, ma'am, ma'am? What do the sweet tea, ma'am ma'am, .. I can tolerate a lot of things. I understand it's early in the morning. I understand there's children working. But if you're gonna work in the work force, you better be a lot more better than that. . Don't give the customer attitude when you're the one that made the mistake. Learn to be apologetic. And concerned and courteous of okay. I am so sorry I am gonna run that sweet tea out to you. Just go ahead and hit the button. Or I'll go ahead and order it for you. But I'm, I'm on my way with it. We apologize this morning. It's been really busy anything except the smart attitude that I got. That is what will lose your customers and we're a small town. We want to take care of...

HORRIBLE EXPERIENCE! Hubby and I stopped to grab a quick breakfast on our way to Missouri. I had the sausage brioche sandwich and hubby had the ultimate meat and cheese burrito. My sandwich was barely warm, the bread was hard, the egg was very dry and mostly brown, and the edge of the (unmelted) cheese was dry. I took two bites of it, wrapped it back up, and put it back in the bag. Hubby always tells me I’m too picky about my food and says I always manage to find something wrong with it. Then he unwrapped his burrito, barely warm, egg and tots were dry, and bacon had a funky taste. Hubby will eat just about anything, but after two or three bites, he wrapped his burrito up and put it back in the sack. We we there early in the morning, and I suspect the bread and egg and tots were left over from the day before. We stopped again in Bald Knob to pick...