Cut the Cake — Restaurant in Belle Isle

Went to this place based on recommendations and my sister going out of her way to set up our complimentary cake tasting for my son's 1st birthday. We scheduled an appointment for 2 pm. After driving out almost 30 minutes from home with my son and mom.  We get to this place only to find the door locked, then finally the owner comes to let us in.  Cyndol was out picking up her kids, totally understandable. However she finally gets to the shop and at this time another customer arrives after us, with a cake topper.  Cyndol tends to her first, at this time she still hasn't acknowledged us and 20 minutes have passed. Overall waited almost my entire tasting appointment. We were told the last tasting appointment was at 3. My concern was that we'd be rushed to make plans, because by now it was 2:30. The other customer left and Cyndol takes a phone call,  still hadn't even made eye contact.  Only to say " how our you guys" with her back towards myself and my mom.  At this point I'm not too sure about this place. She left to the back of the store without saying anything to us. We decided to just leave. No one said anything to us or asked why we were leaving.  You would expect a business to be prompt and prepared to welcome customers and actually acknowledge their customers. My sister called and spoke with Cyndol, mentioned everything that happened. Cyndol didn't even sound concerened or offered an apology. Unfortunately  they lost my business, but I'll happily take it elsewhere and so should everyone else that expects nothing but the best and friendly...

Went to Cut the Cake bakery a few months ago to chat about a wedding cake. Owned by a mom and her daughter, both extremely nice. Provided us with elaborate free samples of the wedding cake flavors today. They came highly recommended from our venue, as they have been using them for last several years. As we arrived, they were both working in the kitchen putting what looked like finishing touches on a cake to be delivered today. They let us peak in, which was fun to watch. They love what they do! This mom and daughter are just as sweet as can be. We had some special requests, and they accommodated without extra cost.Oh yeah, and they included free delivery of the huge wedding cake to the venue so they could set it up perfectly, that's how much they care about their cakes. It was a masterpiece, and everyone raved about the flavor. Wish I had more than one piece, but was too busy dancing. It was delicious, and such a beautiful cake. This mom and daughter team is extraordinary, you have to go in for a taste test and you’ll fall in love with all...

Sharon and her company are such a joy to work with! Starting with the cake tasting, they were so personable and helpful that it was not hard to select their company to do our cake. Sharon allows you to try every flavor and filling during the tasting so you won't have any doubt about the quality after that! They can do so many different flavor combinations that we had five different flavors total (4 cupcake flavors/1 cake flavor). During the whole process, she was very prompt with her emails, answering my questions, and making sure everything was in order before the wedding. She also is so personable that I loved chatting and emailing with her! We had barely any cupcakes left (no cake at all) and our guests swarmed the table once they found out how good they tasted. Cut the Cake is a great company - personable service, worry-free planning, delivery, and set-up, and delicious cakes! Also perfect price for the...