We are not demanding and tip well, very appreciative of the food service industry having worked it ourselves. There is no need to take this with a grain of salt, this was the single worst dining experience. The greeting was nice, all went to hell after that. The young waitress is lacking proper training, no enthusiasm and is fumbling around like a baby deer. Took our drink order and had trouble figuring out how to get them placed on the table, simple server stuff. That was about 5 minutes after our seating at which time in rambles 3 more patrons, 5 minutes later their order is being taken and we are sitting there dumbfounded but the pictures looked like it was going to be good food so we painfully waited it out. Boy I wish we woudl have changed our mind about that! I know that at some pont in dining out with others there is bound to be one person that is going to be unsastisfied with a meal, it is a given. NEVER have I ever ever ever sat at a table where 4 people all agreed the food was disgusting and barely ate half the meal. Just due to the nature of the already bad experience I lied to my group saying oh yeah, its good. After a bit (maybe due to the fact that the waitress hadn't so much as looked at our table most of the time we were there) I could not hold my tongue and conceded the food was horrible. I think everyone was doing the same thing becaus right then, most everyone quit eating their food. Because I try to be polite, I have never actually told an establishment that their food was horrible, that changed today and I do not feel the least bit bad about it. Chicken fried "steak" with some green nasty gravy?!?!? Scrambled eggs had to have come from a carton, they were horrible and how do you make bad scrambled eggs? I have dehydrated boxed hasbrowns at home for when I am feeling lazy, they have them as a regular part of their offering and at that, they must have thoguht they were feeding a two year old with that meager portion size. How do you screw up an english muffin? I am not sure but they will show you how.
This is a mean bashing review and well deserved, if you do not know that your food and service is that bad, you oughta be in a different business. I paid because I had to, even after telling the waitress the food was horrible, no offer of making it right. I hope this was a bad day for them, if not there will be a building for sale sometime...
Read moreAbsolutely TERRIBLE food. Do not come to this restaurant unless you like eating overpriced garbage. Cindy does an absolutely horrible job of cooking, and I'm convinced that most young children could do better. This is not an overly critical review; it's the truth. The only reason I can think of as to why there are any positive reviews is that the people of Belle Plaine (I am a resident as of last June) who frequent Cindy's Kitchen have never gotten out of this small town to try decent food. The only positive thing about this place is the two high school boys waiting tables did a pretty good job at that. The pancakes first came out white, raw and full of batter. After sending them back, they came out almost white again, but somehow not as raw. They smelled and tasted of flour and not much else. The hash browns were stale, soggy and hard at the same time. The eggs were bland and even the hot sauce packets were expired and tasted like a cupboard. My four and two year olds didn't even like the food, and that's saying something. I'm not sure how Cindy has stayed in business this long other than for the reason I mentioned above. The worse part about the whole experience was how expensive everything was. Paying $41 for 3 horrible meals was very hard to stomach. I sincerely hope this place goes out of business, because it is a nice location and something decent deserves to be there. Likely Cindy has heirs that will take the place over though, so this is wishful thinking. If you're thinking you could open a restaurant that's better, you're probably right. It...
Read moreMy friend got eggs and hash browns the cheapest thing on the menu and I got one of the biggest meals and most expensive it was eggs French toast bacon and hash browns but nothing was done enough to be edible except the French toast and that was mediocre at best but the worst part is despite there only being 3 people in the place my waiter avoided us at all cost it seemed like when I finally got his attention I told him I couldn't eat it because none of it was done he said sorry and walked away coming 5 min later to ask if he could take my plate then he never refilled our coffee other then the first cup 15 min went by before we just went up to the register assuming nothing would be done about my meal and that we weren't getting a bill at our table the nice elderly man was not told about our issues with the food even though the chef was who also didn't do anything (I would have been happy to just have the food cooked longer) but after waiting so long for nothing I was told the price was close to $29 considering in the end i ate 2 pieces of French toast and my friend had eggs and hash browns and we each had one cup of coffee we couldn't even get creamer and sugar for till it was cold we were completely turned off from ever going here again I stay near here and I'm disappointed and I tell all my friends that for a fraction of the price they can get better food and WAY better service at annies Cafe...
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