Jack in the box tacos I love, but the customer service needs great attention and work! Drive thru experience: the order was wrong, I was trying to explain and the person kept over talking I couldn't get a word in.. Then I discovered it was the manager Myrna or Mirna. This is the same person I had a interview with 2 wks ago and she was coming off the same way. My thoughts maybe she is PREJUDICE..yes I am African American and she is Hispanic. The entire staff are HISPANICS.... Why have a hiring sign of your not hiring. They have a hiring sign out front that's been there over 3 mons. I applied on line never heard back from anyone so I walked in. One of the employees informed me that the supervisor will be coming in the following day. I came in the next day spoke to miss Mirna. I asked if they were still hiring because I had submitted my application on line. She said yes do you have experience? I told her yes. She took down my name and number and said she would call me back once she retrieved my application off line. 2 weeks have passed no call back or email response. Honestly I had forgotten about it. It just so happen my dad wanted some tacos. I still didn't think about the interview until I pull up in the drive thru low and behold it was Miss Mirna. I asked her why I hadn't heard back from her? She said she didn't remember. When I gave her my name..she oh yes now I remember and said even if you get an interview that doesn't mean you will get hired. š§ #Rude My statement but you told me you would call me when you retrieved my application from the system. She looks at me with no other response handed me my order which was not what I ordered. I was a little frustrated how she came off and rushed a order to me that was wrong. I was going to go back in the fix the order but my dad told me to leave it. It's ok. I will not be rendering my services at that location ever again. Miss Mirna needs to work on her customer service skills. She...
Ā Ā Ā Read moreIt's okay. It's Jack in the Box. There's not really much to report, other than they are mostly getting my orders correct now. It used to be I could never get my order right. I would read it on the screen it would be correct, they'd still give me the wrong order. LOL. There was also a problem with communication, when people that weren't fluent in English would use the speaker to take orders, it was really hard then. It seems they don't do that too much anymore. All in all the food is good or mediocre. It's Jack in the Box. Nothing fantastic nothing bad EDIT; Reading the review under mine reminded me of how rude these people can be. My daughter and a family friend went through the drive-thru and ordered food. My daughter needed to go to the bathroom. She was in pajama pants. She had just left here and went to get breakfast at Jack in the Box. When she walked in to use the bathroom, they wouldn't let her. They said she had to buy food. She said that she did buy food and was parked in the parking lot. They gave her such a hard time and would not let her use the bathroom, because she was wearing pajama pants , I suppose, because they bought food for 6 people so it wasn't that. They were incredibly rude and refused to give her the managers name and both laughed about it. They were saying derogatory things in Spanish. My kids look white and for the most part, are, but all 3 are bilingual. My daughter understood what they were saying. They had to no right to say any of it. Gonna lose 2 stars. The thing is, at the time, my daughter had a kidney infection and when I heard how she was treated, I was furious. I can't believe I forgot about that. I meant to complain. It was a year ago. When my daughter asked for the manager's name to complain they wouldn't give it to her. I'm going to take away a star for that because that made me angry. We spend money at that Jack in the Box probably three times a week for you many years. That was...
Ā Ā Ā Read moreI frequented this facility quite often. Got to know the managers and employees very well. However, I was so very disappointed when I found a hair in my food, management just starred doing nothing until I demanded a freshly made food item. I was so disgusted, but I was taking medications at the time and was almost at the point of passing out. Oh, on many visits the cashiers would automatically type dine out when I verbally stated eat in, perhaps it was too loud for them to hear, but it happened a lot, and most would not ask at all, just type dine out. Rare were the times the place was full, it was always empty. Oh, it was so empty employees would eat their food and take their brakes on the cell phones. The drive thru was always busy... I'll never get over how unprofessional management and staff were. There's even a sign inside the store that there is no loitering aloud, so I spoke to management and she proudly claimed you know you've been here past the hour... As if there's a time limit on the enjoyment of my purchase... When did #America's #passtime come to a hault or just in #CityofBellflower? I was so shocked at this location, however, I discovered another eatery in Lakewood was worse by allowing you the Wifi for only 30 minutes and prompting you to return after 2 hours...
#WTH is happening in these #uncustomer #nonfriendly #fast #food spots??? Now, keep in mind the JIB is...
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