Subway — Restaurant in Berwick

It used to be pretty good- not mindblowing food, but it used to be decent for a subway. But they recently hired a sandwich artist who doesn't seem to give two shits about the food she makes for people. She rushes people, always does stuff and puts things on sandwiches without asking, making assumptions based on the default sandwiches as if the entire point of subway isn't to build your own sandwich. I saw her being openly rudely racist to a Hispanic customer, she takes all of the sandwiches out of the oven early so they're undercooked, and I even found one of her hairs in our sandwich. And I'm sure it's hers because not only did she make my sandwich, but because she has box braids, which I can tell apart from the other workers'. She somehow even screws up the structure of the sandwiches?? She made them upside down, putting the cheese on the bottom. Finally when I asked for mayo on my sandwich, she couldn't reach it and squished my sandwich with her chest. When she went to grab it again, she didn't even think about moving the sub and instead crushed it further.

tl;dr, if you just want a crappy sandwich and you don't care about service, go ahead. But until that lady is gone, I know myself and a few others just...

I recently visited the Subway on W Front Street and had an outstanding experience, all thanks to Danielle, one of the sandwich makers there. From the moment I stepped up to the counter, Danielle greeted me with a warm smile and a friendly attitude that made me feel welcome.

Her attention to detail was impeccable. She carefully listened to my preferences and crafted my sandwich exactly the way I wanted. Every ingredient was fresh, and she layered everything perfectly, ensuring that each bite was delicious. Danielle's enthusiasm and dedication to her job were evident, and it made my meal that much more enjoyable.

In addition to her sandwich-making skills, Danielle was incredibly efficient, handling a lunchtime rush with ease and maintaining a positive demeanor throughout. It's clear that she takes pride in her work and genuinely cares about her customers' satisfaction.

I highly recommend visiting this Subway location and hope you have the pleasure of being served by Danielle. Her exceptional service truly sets this Subway apart from the rest. Thank you, Danielle, for making my visit...

So I have a few comments to make on this. Good place to eat occasionally, and today wasn’t one of those days. This is the second time we’ve received pretty nasty sandwiches. I picked up subway for my mom, her Sandwhich was soaked in dressing, slipped together, and the steak was cold. My boyfriends was totally squished (see photo attachment) and mine was okay, not heated(toasted) but it was fine. Aside from the fact when I went in, the red head girl added ranch to my sandwhich. I told her “no just honey mustard” and she rolled her eyes and remade it. I don’t blame the kids working here, I think the issue is the manager (Ray I think his name is) hired young kids for $7.25 and throws them on the floor with extremely limited training….. also, last time I ate in they had a dead cockroach in the restroom so that was pretty yucky…. Hope...