Weather Vane Ice Creme — Restaurant in Bethalto

Ellie was absolutely the rudest employee I've ever met, she asked over and over if we was ready to order very annoyed, then we went to the window to order and I very politely let her know I did not appreciate the way she was trying to get us to order and she rolled her eyes at me, then I only received two out of my three orders and had to raise my voice to get their attention because all the employees were ignoring me I finally got my third item and the whole experience was ruined I then asked to talk to a manager and the manager told me that I was wrong for calling this girl a name which I never did and ignored my concerns about my service absolutely horrible I would never recommend if they are gonna treat the people in our area this way then I won't spend a dime to help them succeed...

definitely will not be going here again. i ordered a strawberry cream cake and i pulled up to pay & i watched someone with 2-3 inch long nails make my food without gloves on. she cut the bread & banana putting it into the container & when she opened the window for me to pay i asked about her wearing gloves and she tried to lie to me telling me she’s not touching my food so she doesn’t have to wear gloves. when i told her i watched her touch my food without gloves she got an attitude & offered to make me a new one & went to where i couldn’t see them making it. i should of asked for a refund because i don’t trust it. that’s disgusting. she should be trained on how cross contamination and food...

Usually love this place but it’s a real bummer when the last 5 times I’ve gone it’s been around 9pm they tell me they’re out of flavorburst… every single time. So I just don’t get anything and go home. Then last time I go and I know they’re probably going to say the same thing but since I live close I wanted to try; it was 9:30 and I asked for a flavorburst and the girl tells me all of that stuff is shut down for the night they start cleaning they’re machines at 9:30. Why are you open until 10 if half the stuff on the menu gets...