I never write reviews online. But this may have been the worst experience I've ever had when ordering a pizza. I ordered a buffalo chicken pizza. I ordered this on two separate occasions and the pizza was great. Today when I ordered, there was confusion on what I meant by buffalo chicken pizza which is found on their online menu. They asked if I meant the Jesse James Pizza, which I said no and then they said "OK give us 20 minutes." I went to pick up the pizza and when I got home, I really have no idea what they gave me. I realize mistakes happen and so I called to ask what pizza from the menu they may have mistakenly given me because it doesn't match anything on the online menu or the menu they have in their store. Theres mushrooms, onions and chicken with barbecue sauce and cheese. I wouldn't mind it but it doesn't taste good at all. When I called, the first girl told me "That's why I asked if you wanted the Jesse James" but the pizza they gave me isn't even the jesse james. She then passed the phone to another employee who told me they gave me the buffalo chicken pizza under the Gourmet Section on their menu. When I told her I could not find the pizza listed under the menu, she told me they recently switched menus. I told her I was disappointed with my experience and I will not be back to Pittzarella and she replied with "Okay, cool" and hung up the phone. I lost money and I'm still hungry but I'm actually laughing right now at how bad this experience was, all...
Read moreUsed to love this place but the last three times we ordered it was the worst experience. When we called the first time they said they would give us a discount the next time and that next time they completely acted like they didn’t do that. The last time I’ll ever order again, the pizza was uncooked, I had to place it in my own oven, it was all over the place, the cheese was halfway off the pizza, and it wasn’t cut. WORST PIZZA I HAVE EVER HAD. I ate one piece. Also they claimed I didn’t pay so the delivery guy wouldn’t give me my pizza and I had to call the shop. After 10 minutes they finally picked up and said I paid and I can have my pizza. 20 minutes laterr after I threw out half the nasty pizza they call and say my card wouldn’t go through. So I then decide to tel him how bad it was and the guy goes “oh nevermind it went through” and hangs up with no reply or good bye. I will tell everyone about the horrible experience I had and they way that they treat people. I wouldn’t even give one star if I...
Read moreGot take out today Clearly 2 1/2] slices and more areas have nothing on them Taste is just OK. Nothing to write home about Lost my appetite looking at it so this review is based on someone that tasted it. The pizza should never have been given to a customer Im sure the worker wouldnt have paid for a pizza that looked like this Btw ive decided to not call for a refund or replacement being theyll probably spit on it the owner has made comments online about my facebook post Shes clearly not going to be open long from the local pizza community feedback There were no good comments on my post at all She can have her snide facebook comments to me and hoping she enjoyed herself typing them The customer is always right Ive worked in alot of food places and from experience i can say this Guessing she didnt appreciate our business or anyone elses by posting that on my...
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