Domino's Pizza — Restaurant in Bloomfield

Deeply disappointed with my recent experience with Domino's Pizza. I placed an order with high hopes, but unfortunately, it turned out to be a complete letdown. I regret to say that I must leave a one-star review due to two major issues: an incorrect delivery address and the subsequent lack of a refund.

To begin with, despite providing the correct delivery address during the order process, I was astounded to discover that my order was delivered to an entirely different location. This misdelivery caused a great deal of inconvenience and frustration for me, as I had to spend additional time and effort rectifying the situation.

What added insult to injury was the fact that despite bringing the misdelivery to Domino's attention, I never received a refund for the order. The lack of acknowledgment and compensation for their mistake only exacerbated my disappointment. As a loyal customer, I expected better customer service and prompt resolution of such an issue.

I understand that mistakes can happen, but it is the responsibility of a reputable company like Domino's to rectify them promptly and appropriately. Sadly, my experience has left me feeling disregarded and dissatisfied as a customer.

I hope that this feedback serves as an opportunity for Domino's to improve their delivery process and customer service. I sincerely hope that others do not have to endure the same level of frustration and...

If I could rate this Domino's 0 stars I absolutely would. They are VERY unprofessional. I had the worst experience with their delivery driver who got upset with me for telling him to leave my food at my door. He wanted me to come to his car and get the food, as if I didn't pay for my food to be delivered to my door.

When I asked for his name he refused to give me it several times and continued to ask me why. Not to mention he gave me the wrong pizza, took it back and ran to his car to switch the "correct" pizza after opening both multiple times.

I then drove to the store myself to give it back and receive a refund because I refuse to eat a burned up cookie/brownie pie and a pizza that was opened multiple times. He could have done anything to it while he was in is car switching it especially considering his demeanor and attitude. It was honestly UNREAL.

In conclusion, never again will I order from this dominos. Honestly, its a hit or miss with...

I ordered a pizza to be picked up curbside and I had ordered ahead of time by 3 hours. I called after placing the order because there was no space to put any additional instructions, and I asked if it would be possible to shape my pizza as a heart. The man on the phone didn't understand what I meant and put me on with someone else who said that they didn't have the supplies to make the request.. but it's pizza dough, you should easily be able to change the shape. By the time I tried to ask why they couldn't shape the dough different she had already hung up on me. It isn't a hard request especially with advanced notice, disappointing. I had spoken to someone there before who did a special shaped pizza for me with no question and it was 1 hour before I needed it. I don't know what the issue is now. Maybe they just didn't want to take the extra...