I made an order through the subway app, made it a meal, which includes a DRINK and a side (chips). I received my order (via DoorDash) with no drink. I paid the delivery fees, and added a tip. I called this location, and I was told there was nothing they could do, unless I wanted to come in and get a drink. Now if this was an option for me, I would not have ordered it for delivery! They have no issue taking your money, but refunding it or fulfilling your order is a whole different story! Also when asking for a manager, I was told they did not have one onsite. To be fair I did give them the option to refund or provide my drink, and should this not work for them, I would never order from this location again and social media would know about it. Terrible customer...
Read moreI’d like to share my recent experience at Subway, which was quite disappointing. I specifically asked for Italian herb and cheese bread, but the employee gave me white bread instead. This wasn’t just a one-time mistake; the person next to me had the same issue. When I pointed out that I had asked for Italian herb and cheese, the employee insisted that I had asked for white bread. Additionally, I requested a 6-inch sandwich, but I was given a full one, and again, the employee claimed that I had asked for a full sandwich. This experience was frustrating, and it would be great if staff could acknowledge and correct their mistakes instead of arguing with...
Read moreWhile the OG roaches drank from the soda fountains, the younger roaches played pass with the crumbs on the table. I politely told the employee to cancel the order, I was no longer interested in the "extra crispy" add-on's that were running on the counter in front of me. To my surprise, the employee either couldn't understand what I was saying or didn't want to, as she continued to push the roach motel footlong towards me. I shook my head and pointed to the family of🪳that were now posted up inside the cookie cabinet, watching us like we were on an episode of Jerry Springer. As I walked out, I thanked her and the family of 4 for their time and never...
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