Cedar Shack Cafe — Restaurant in Bluff

Placed an order online and received notification the order was ready. Showed up at the counter and it appeared there was only one worker taking orders and preparing the food. Waited for ten minutes while the worker prepared four salads before being acknowledged. Asked about my order and was told they didn’t see it come through.

I would suggest not having an online ordering system if the staff is not managing. Don’t automatically have it tell patrons it’s ready when it hasn’t even been acknowledged.

When speaking to the working about the order she seemed flustered with the amount of backorders she was currently working and didn’t seem to know how to proceed with my order. While waiting, I watched her take a knife to a frozen block of chicken like an ice pick and then throw into the microwave for service so I made it easy and just asked for a refund. I saw other patrons who appeared to have left and returned to find their order was still not ready. I would recommend more staffing to get these types of...

The Cedar Shack Cafe at Bluff Dwellings is fantastic. Sandwiches, salads, pizza, quesadillas, etc that you can eat on site at outdoor tables or take with with you if you're just passing through. All the young folks who work there are pleasant, helpful and patient. Syncere was the shift manager when we visited for the first time and he was engaging and had a great sense of humor. The chicken quesadilla we had was quite tasty. The cafe is a great addition to the Bluff Dwellings Resort, which is incredibly impressive in general. Highly recommended if you're staying in Bluff or just driving through. Keep in mind, they close at 8:30PM - which is a half hour later than most of the other food...

Had to wait 40 minutes for my undercooked grits and then when I politely asked where they were the young server was very rude. Standard tourist trap trading off being the only place open in the area. Would avoid unless desperate.

Reply to the below: I understand that restaurants are having a tough time at the moment, and I have been in tons of places recently that have been slow, disorganized or whatever, as places start to reopen properly post covid. Done with a smile, pretty much anything is forgiven, but uncalled for rudeness (combined with poor service) especially when I've been polite... I'm sorry, that isn't ok for any reason. This p*d me off and ruined my day.

I stand by my...