Called to explain my pizza was wrong. The "assistant manager" was very rude. He didn't even act like I'm a valued customer. From the time he got on the phone about the situation, he had an attitude. I had to explain to him how I would've spoke to a customer. He refused to give me the number for area coach, store manager etc. I could tell he's tired of his job and was overwhelmed but I'm just a customer. It wasn't my fault my order was wrong. A couple weeks earlier, the same guy fixed my order even though it was either a system glitch or my mistake. He willingly and politely fixed it but this time, he was just rude and inconsiderate. I told him that when I speak to the store manager, I would like for him to listen to himself on the recording and how he was being rude and disrespectful. He told me he stopped the recording by pressing certain buttons on the phone. So they have a way to hide their discrepancies from the company and obviously management taught him that to cover their tracks of wrongful treatment of customers. I spend between 60 and 120 a month here but I am highly disappointed in the immature and rude way they treated me. I hope this gets fixed. I called corporate and will be waiting for pizzahut store manager to...
   Read moreThis review is a little harder to leave than most because I worked for Pizza Hut for many years when I was a kid. I'm very fond of this company. Unfortunately as soon as we walked in the door they turned us away and said that they were understaffed to be able to help us. This happened not too long ago. Our second attempt was not much better. As soon as we walked in the door they said that they're fountain machines are not working. They went on to tell us that morning shift forgot to stock the 20 oz bottles. All they had, is what they had and nothing else. Secondly we ordered a large stuffed crust pizza and then shortly after they told us they were out of stuffed crust dough.. I'm pretty sure it's a hand-tossed pizza with string cheese in the crust. Apparently not anymore. And lastly they brought us out our pizza several minutes before our appetizer. She said it is just because it's how the cook runs the kitchen. Like what? I honestly strongly suggest going to a different spot for pizza. It is not worth the hassle going here. It is very sad to see how bad this...
   Read moreWalked in at 705 and saw the pizza buffet up with seven untouched pizzas and lots of fresh sides there. Told my son we could that and he said sure. Some guy walked out of the back turned the lights off and said it is closed you can't order this. Another family came in and wanted the buffet, was turned away so they left instead of ordering something else, wish we would have walked out also. We went to a table, placed our order with salad bars- waitress had to be told 3 times what we wanted because she wouldn't write the order down, my son ordered Pepsi she brought him Dr pepper - salad bar wasn't stocked, had to ask for more lettuce and that wad a 10 minute wait cause the waitress was too busy grabbing her food off the buffet and chattering with her co workers. Each employee tom what they wanted off the bar the threw the rest away. Why not sell it when it was all fresh? Wont make a point to go back to this location as the employees tonight were all rude or disinterested in actually working. Also when did they start putting sugar...
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