I just walked in for a Hot N Ready, but didn't see any in the staging area. So when the girl at the counter asked for my order I rhetorically questioned "there are no Hot N ready"? She said "no" because they were slammed earlier. I said "okay, so probably just a few minutes then, right"? She said "yes". Then I saw 2 randomly labeled boxes in the staging area, so I asked what they were and if they were available, to which she sarcastically open the door and said "they are nothing". Then she went about her business taking additional orders and filling the orders for the people there before me. I never left the lobby as I waited for the next Hot N Ready. My daughter and I then watched a Hot N Ready get placed in the staging area so we assumed we would get that pizza since we were waiting, but this girl just walked back and forth in front of this pizza moving dipping sauces from one spot to the next never offering us the pizza. My daughter said something to me about it but I hushed her saying it must be someone else's order. Finally after about 5 more minutes of this girl ignoring us, a different girl came from the back and asked if we were waiting on something. I said "I'm just waiting on a Hot N Ready". This girl turned around very confused and saw the pizza sitting there and asked if I had already paid. I said "no, I've just been standing here waiting". Mind you no other customers were in the store at this time. The first girl was completely unprofessional, and it irritates me because we buy pizza from here a lot, and now I'm going to have to go...
Read moreI live less than a 1/2 mile away and pizza is my go to at the first sign my girlfriends dinner might be less then satisfying so I’ve been here a lot 🤣. I’ve got no complaints about the quality of the pizza because it’s always good. The one complaint I do have is they don’t always honor or advertise some of the national promotions I’ve seen in commercials. One example of this was the big anniversary or birthday special that wasn’t to long ago. My son knew about it and asked the cashier who told him no they weren’t having any such promo. I continued to see commercials well after that night but never made any further attempts to get it and I’m sure there’s a legitimate reason why they wouldn’t honor it. As long as my girlfriends dinners are questionable I’ll remain a...
Read moreWas impressed when they first opened, now they don't even bother to get orders right. The pizza is literally thrown together, ya get some gigantic pieces and some tiny ones. Past two weeks hubby picked up pizza for pizza Friday, Past two weeks order was wrong. Didn't complain 1st time because things happen. Did the 2nd time, partly because I don't like paying for something and not getting it, and two weeks in a row isnt OK, hubby had even asked them to make sure they got it right this time. I called the manager and they just let ya vent, didn't say a word. We'll be going to Jets starting next Friday. Also, I think their ovens are getting old because the pizza doesn't cook all the way if you have 3 items on it is another thing...
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