I was looking forward to trying this place, I hate to admit it but quite frankly-I am disgusted. After I received their menu in the mail, I decided to give it a whirl. As they had so many delicious options to offer. That’s the problem-too many options. Are you an Italian restaurant or the Seaside boardwalk? We have been loyal customers to LG’S in Brick, we cheated on them one time and we paid the price. The guy who answered the phone, who was also the chef, was a very nice guy, as well as the delivery boy. The food however, not so nice. Pictured here you see ex:A & ex:B is Eggplant Parm with Penne pasta and a few pieces of spaghetti as a decoration. The eggplant was thin, slimy, yet burnt and rubbery. It appears to resemble dirty rolled up gym socks or roast beef that sat outside for weeks. I make my own my sauce and tried many places- the sauce is no bueno. The jalapeño poppers were good but anybody can get those from a box and pop them in the oven. The garlic bread was decent. I cannot comment on the salad because I did not receive it. Garlic knots were tiny which were adorable because I have two kids so they were perfect my daughter but they were burnt to a crisp and drenched in oil.
I will not be ordering eggplant parm for a while- from anywhere. I keep thinking about this one and my stomach turns. I’m sorry,...
Read moreIf the food ever gets to you on time and accurately, it can be good. Outside of that, consistent errors and delays. When I called to check-in on the status of my order (was told 40 minutes and was already at 100 minutes), I was told all about the staffing shortages they are facing. I have compassion for that, but don't quote 40 minutes then so I can order from somewhere else. Instead, my entire family's night (we have kids to put to bed) was put on pause as we waited for the order.
Here's the kicker, I called the manager, Jose, to explain the situation. He is not fit to be a manager and can be quite rude/confrontational at times. He essentially debated with me for 3 minutes and explained the staffing challenges he's having. Again, I have compassion for that, but this quite frankly is not my problem. Alas, he did comp the meal, so that is appreciated, however, the 3 minute debate was totally unnecessary and uncomfortable.
Finally, for this order (and all other orders placed), we instructed the driver to please not ring the doorbell and leave the pizza at the front door. The doorbell was rung every single time.
Bottom line, there's way better pizza places around that are friendlier and have much greater respect for...
Read moreFirst I tried the mozzarella sticks: bland and doughy is an understatement. I’m really not sure how you can mess up fried cheese but it was inedible. I spit out my first bite, tried other pieces and spit those out, finally I threw it all away without eating any of it. Second I tried the cannoli: they put it in the bag with the hot mozzarella sticks so the filling was half gooey/melting and the the shell was softened. Despite that I tried the filling and it was clear something was wrong. It tasted like a mayo base or something very “turned”! I gagged up the but I ate and threw the rest away. Lastly I had the calzone: the ham was clearly low quality ham and canned mushrooms. Super salty and barely any mozzarella cheese at all. The sauce accompanying this just tasted like a squished tomato into a plastic cup. Zero flavor.
I will say the service was actually quite nice and I enjoyed the atmosphere of the place, but food wise I will never ever eat here again. Even if they gave me a credit for my money I wouldn’t accept it because I...
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