Cousins Subs — Restaurant in Brookfield

Went to this location for lunch and ordered a meatball sub. When I got my sandwich and picked it up a decent amount of water, not sauce, water dripped out of the sandwich and the meatballs were bland. Instead of posting here, I put in a complaint to bring it to there attention (wasn't upset or looking for a freebie). The manager then calls me and asks me what was wrong and as soon as I start to talk he starts talking over me and reads my complaint back to me and explains that they cook them in water. Then asks if I would like a credit and I told him no and tried telling him I was just trying to bring it to his attention. The only word I got out was no before he started talking over me again asking me so what's the problem then. Very disrespectful, unnecessary, and unprofessional. Maybe listen to your customers and you could have solved a simple problem like maybe tell your employees to let some of the water drain off before putting them...

12-23-22 at 430pm waiting for order whole chicken cheese steak and two large frys and the youth boys didn't tell me my order was ready I was there waiting and looked up and seen my food on the counter and they were in the back room and peaking around the corner to see if I would notice that my order was ready poor service again at this place food was not good at all and the frys need to be cooked longer to soggy and seem like like the sub have less veggies and chicken then I usually get. Never this cousins again lost my business. Oconomowoc cousin is the...

I drove nearly 30 minutes to this location as apparently the order I placed at a different Cousin subs somehow got placed to this location. When I arrived the food I had ordered was just sitting there on a shelf. It wasn't under any type of heat lamp or anything and once I made the trip all the way back home both items I ordered were cold and my sandwich had been made incorrectly even though I specifically said exactly what I wanted in the app. This is happened before on multiple occasions and I am not happy with Cousin's...