Tonight, went to this particular franchise to get what ONCE was my favorite place to eat chicken. Not anymore, let me explain. as of late, the times i have gone over to get a family meal, they have, it seems; like clockwork, are ALWAYS out of chicken. specially the spicy variety. Ah, but there is always a WAIT TIME of no less than 15 minutes. Considering there was only one couple in the dinning room. I find this ludicrous. Whoever is running that clown show, has no semblance of time management. Seems, in my humble opinion, they could benefit of a thorough restructuring and or be sent to chicken college in order to benefit from said skills. NEVER again will i set foot there, much less glance their way. So it was off to the Boca Chica franchise, again. Would definitely...
Read moreHorrible customer service. I had stopped going after they gave me undercooked chicken, but decided to give it another try since it's close by. This last time, I had ordered 5 pcs of chicken and 6 biscuits + a drink. They asked me to park by curbside and I waited over 20 mins when they had initially said it'd take 8 minutes. The lady gaveme my food and didn't even have my drink, I had to ask for her to double check. I get home and they only gave me 2 biscuits and 6 pcs of chicken? This is not the first time they mess up an order. I would understand for things like this to happen if the place is busy, but the times I've gone they've only had a car ahead of me. Unacceptable, just...
Read moreThis is the 3 time I go during lunch and they have no chicken ready HELLO its a chicken place and it is LUNCH. Only thing available was spicy chicken what? they don't make chicken so customers forced to get spicy chicken. The manager should be ready for lunch rush we only have so much time for lunch. I have been patient customer but really no chicken have to wait 10 more minutes for chicken. I said never mind and left but seriously don't go to church's on international because they never have...
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