Dunkin' — Restaurant in Brunswick

Edit: On march 13 2025 I placed a mobil order when I arrived my to coffees were ready and the mocha iced coffee i ordered was just the best ever as was the ²nd on for my other half. Now with that said my sliders were not ready no problem i sat 10min drinking my coffee one of managers ask if i needed help i explained i was waiting for rest of my order. The manager was just was repentant. But it was understandable they had several things going on but he insisted on refunding 1/3 orders i had. That was wonderful. He was sincere in his apology that wasnt needed. He had order out on timely manner . Food was very good the first bite anyway the middle was frozen. When i told him he had the same look of remose on his face as they were outvif the itiems i ordered. He let me upgrade my items at no extra cost. He explained the situation and was friendly professional and genuinely cared what we tbought of his store. This could have been a not so great interaction that was avoided by the staff and their professional work. Even after that i still give 5 stars again and again and highly recommend the location in Brunswick Georgia on the Causway. If you get a chance treat yourself to DD at this location. :Edit end: Saff is very energetic knowledgeable about products and friendly. You wouldn't know this is a chain coffee shop. Great atmosphere selection of coffee and other eats, even icream. Have seen the staff handle customer confrontations very professional. Highly recommended. Check...

The employees were friendly. The coffee was good when they remade it. I'm giving 4 stars becausethe first coffee I was served wasn't even done brewing yet. Please train your employees NOT to do that. They're supposed to wait for it to be done, as the beginning is the strongest and gross. It ruins the entire batch, very inconsistent. Lately, I've been seeing this happen more often at several locations.

You're also supposed to dump 3 small cups when the brewing is done, but no one does that either, and it is a very important step. The very first cup, even when it is done, isn't as good, and sometimes there is a bit of grounds if the filter didn't sit perfectly while brewing.

I wish all DD would follow the proper coffee protocols, but I guess that's asking too much, even though the coffee is Dunkins staple item (not the donuts).

*Side note: I couldn't help but notice the lady saying her food was "blasted in the microwave" because it was "so hot." Dunkins do not have microwaves, they have ovens. And as a franchise, they have to use specific equipment. I've never seen a complaint before about receiving hot food from DD being too hot. Usually it's not very hot by the time you open it. I'd...

This is the WORST Drive thru or Dunkin Donuts I have ever been at. The location is great for stopping at when leaving the Island but they seem to always be understaffed and out of out of most of their coffee and donuts! Seriously I can’t tell you how many times I have been here in the morning, afternoon or evening and they are out of donuts, ice, food or Coffee! If it wasn’t for the location there is no way they could stay open. They also don’t warn you that they are ‘out of…’ when in line until you get to the intercom. Too many times I have had to drive through after sitting in line because they are out of donuts, coffee, croissants, etc. Only time I have seen a sign warning people is when they are understaffed, blender is broken or have no employees working that day. Seriously, hire more people, pay more if you need to and order more supplies! This location is perfect for anyone one getting off the island or making a quick stop while heading home but I have to keep reminding myself to stop giving them another chance because I am always...