Young Can Wok Chinese Bistro — Restaurant in Burlingame

PLEASE BE AWARE THEY WILL OVER CHARGE YOU AND TELL YOU THEY CANT DO ANYTHING ABOUT IT.

My friend and I was running behind and had to catch a flight and decided to stop by this place because it was close to the airport. Before being seated we noticed there weren't any customers in the restaurant, so we asked to be seated near the window. The waiter said no but another worker came and said that we could, I mean after all no one was in the place. So after eating we said we were ready to pay and asked the waiter could we get separate checks. She still proceeded to bring a non split check that totaled to $44.00. With my meal totaling 16.00 with tax included we asked again could you please split the check. She said yes and took our debit cards but came back with a paid receipt showing 22.00 on each of our receipts. I explained to her that my meal wasn't 22.00 and that they were over charging me. She said there nothing that she could do about it. A guy came over who exclaimed he was the manager. I explained to him and showed him that my meal was 16.00 but the waiter charged me for 22.00. He said that before we ordered our food we should have told them that it would be separate tickets and that there was nothing he could do about it although he knows my meal was 16.00. He then suggested that my friend go get cash and pay me back. This is not the type of treatment I expect when going to support a business. They won't except anyone giving them 11.00 for a 15.00 meal, so why did they think it was ok to over charge me. I will never support this business again because its not only about the small amount of money that I do work hard for but the principle....

We entered this restaurant at approximately 7:30PM/06DEC and were asked by one of the male server for the number of persons who will be dining and was told to wait while he clears out the table. We were waiting by the door for 5 minutes when 3 diners entered the restaurant and a female server approached them and greeted them and have them seated immediately.

That female server blatantly discriminates us by ignoring the fact that we arrived ahead of the 3 guests which she claims to have reservations when I confronted her about it. I told her that if their restaurant only accepts diners with reservations then they should have not asked us to stand and wait while tables are being cleared.

This female server should know that bringing guests through their front door is the first step to making a profit. Hence, restaurants are obliged to make the seating and reservation procedures as smooth and fair as possible in order to elevate the total quality of the customer experience. Seating procedures that show courtesy and care for the guest aids in building a pleasant first impression, whether your restaurant accepts reservations or not.

Gentle and polite explanations can assuage most guests and create a great impression of...

OK so I decided to try this place because someone told me it was really good and I'm always out looking for a good new Chinese restaurant. Well I was very disappointed to say the least. I ordered the sesame chicken which was SO soggy and WAY too sweet for it to be sesame chicken plus the broccoli in the dish was WAY overcooked and mushy too. The sesame chicken reminded me of sweet-and-sour chicken which I'm not a fan of. The Mongolian beef I ordered was actually very good very spicy which I love. The popcorn chicken was extremely soft and had no crispy texture to the outside of it at all And the portion was tiny. The green beans I thought would be delicious but were overcooked and very blah it says its made in their special sauce but I didn't taste any sauce at all. I make better green beans with my eyes closed. The beef Chow Mein and chicken fried rice were actually very good. That's the only thing I'd order from there again. And what's really upsetting is this nasty food cost me a $117. Total waste of money I would rather gone to Trader Joe's and got me the Orange chicken and compow chicken and I would've made the fried rice myself and green beans myself. Very expensive meal for extremely average...