McDonald's — Restaurant in Burns Harbor

Ordered one medium fry, one large fry, and one large Diet Coke. Received ONLY two sad looking medium fries that were barely half full. Waited for the drink to come - it never did. Employees came and went, wandering about aimlessly with dead eyes, none caring enough to ask what we were waiting for. Finally I flagged a younger gentleman down. I started to ask him for our drink, but he walked away before I finished without saying a word. Apparently he was aware we were missing a soda, however, because he sauntered back several minutes later with the drink. He placed it on the counter. I felt bad as his expression screamed "I hate my life and everyone in this building", so I said "thank you, we appreciate you!" He didn't respond, however, and simply glared at us as he retreated into the depths of the kitchen.

I ate my half full medium fry that was supposed to be a large fry......unfortunately I was still so hungry I stooped to scouring the bottom of the bag hoping a few fries had snuck out of the container during transport. No luck......but I have no desire to return to this...

Very disappointing... this used to be the best McDonald's and it's one minute down the road from me but the night crew here don't serve quality or a good attitude. They're all very rude, whenever I get extra of something they put less of everything on the burger. For some reason the night crew puts the onions under the cheese between the patties with tomato seeds mixed in when tomatoes don't even come on the mcdouble and then there's like a faded skid mark of ketchup.. during the day they are great but they need to either train the night employees all over again or swap em out for people who do the job they signed up for. I've worked customer service and know how much it sucks but that is no excuse for this. I'm so nice and say thank you especially to people preparing my food and this night crew at this location don't even acknowledge you and act like you're an inconvenience for coming there. It's just sad, the world these days man.... I wanna go back to the simpler times and good...

We contacted to make sure they had the new Minecraft meal, and they claimed they had three. We came from a few towns away, specifically looking for them. When we arrived, their computer had malfunctioned, and the personnel was unfamiliar with the system. The new Minecraft meal only comes with 10 pieces of chicken nuggets or a Big Mac. They cannot substitute another sandwich for it. We had bought all three for the experience and were quite enthusiastic. When the order arrived, it did not include minecraft boxes or packaging, as described. It came with only three toys!!! I was really disappointed, and the employee had the nerve to tell them that she had no idea they didn't have the box, and she made it appear as if I was impolite for asking for it. There are no apologies. I don't see why she doesn't realize why a consumer would pay more for what they requested,...