Alpine Sushi & Grill — Restaurant in California

This place used to be awesome but I feel they've made some changes that aren't very good. I am pretty picky when it comes to sushi joints so maybe these things won't bug others. The first thing is the menu. They used to have colored menus with pictures of each item and a description of what the item was. This is common in sushi restaurants so people can see the beautiful roll they will recieve. It basically helps sell a $16 roll. This has since been replaced with a black and white menu made with Excel, where there are large boxes for pictures but the boxes are empty. It doesn't really make sense. I thought they were just unfinished but it's been a few months and they are the same so it appears that they are not going to change them. They still have a description of each menu item but there are a lot of abbreviations, making it difficult to understand. So if you've been to this place before, you probably already know what to order because you've ordered these things before but if you're new, you're probably going to be turned off by the strange, blank, abbreviated menu. Seroiusly, it's a lot of wasted space on this menu for no apparent reason. Also, there used to be sushi menus where you take a pencil and fill out how many of each item you would like. I liked this as I could see my whole order on one sheet of paper and didn't need to try and vocalize my order to one of the sushi chefs across the counter (hoping they can hear me and that they'll remember everything). I was told a few months back that they just ran out of these ordering slips but, again, they still don't have them so I'm not really sure what that's about. Trying to save money by not ordering the slips? Seems silly. Also, they used to have a special, order one large saki, get a small for free. They changed it to order a large saki, get a small for an additional $1.99. Now they have eliminated that special altogether. We asked why and one of the workers said, it was because of increased taxes. I'm not sure if that is true but it seems kind of lame to try and save money that way considering a small saki is like three shots of something they probably buy in bulk. They still have the 50% off items everyday on the menu but I have the suspicion that these items normal prices should be the 50% off originally and it's just a gimmick. Other than these issues, the place is great. The food is always good and the workers are super nice and helpful. The past few times they have forgotten items we ordered and we have needed to remind them, (yesterday, it was my hot and sour soup) but that's just a small inconvenience. I really just wish the manager or owner would stop making silly changes to save minuscule amounts money. The place is already a bit pricey and if I was a new diner, I would probably be turned off by the cheapness in the ordering process. One may get the impression that the place was...

I live in alpine and have been coming here since they opened. To say the least they’ve gonef from bad to worse. The service has always been terrible, usually teenagers working there, wearing band shirts and chit chatting while tables need cleaned and customers need tended to. The vacuums, brooms, and other cleaning supplies look bad stored against the wall. The back room is always hot and has old swamp coolers stored in there that are rarely running. The food is less than mediocre, often types very fishy tasting. The reason why I finally decided to write a review is today I took my daughter here after her soccer game because she loves sushi and our tai teas were rotten, one of our fried rolls was so over cooked I could hardly but into it let alone chew on it. Also the server was stoned and talking with his buddy who also seemed high. My daughter ordered a sprite and brought her a pink lemonade. I always tip well here and would love to have a quality sushi restaurant in alpine but it’s just not happening. I blame it on management. The lady who I assume is owner or part owner has always been cheap. She would bring her kids in during her shift and they would be at the sushi bar for hours upon hours on their tablets. This place...

I'm giving this place a three because the service is horrendous. The food itself, is really good. It's flavorful and they give good portions. The restaurant is clean and has plenty of seating. The menu has a ton of options and of course, they have sushi which is delicious.

Unfortunately, the service is not good at all whatsoever. It's so bad, I'm knocking down two stars. If the service was better, I'd give this place five stars.

They take long to bring out your drinks and food. They also get mad when they make a mistake and you politely correct them.

Iasked for a coke and water once, and got my water fifteen minutes later. When I asked for the coke, the lady acted like I inconvenienced her and took another ten minutes to bring out my drink.

That's just one example of the many horrid experiences I've had here. I recommend this place if you want good food but are prepared to deal with...