I am so disappointed with everything this place has to offer. I received an EMail from "Slice" (online ordering) suggesting this restaurant for pizza. I place a large order that amounted to $80 (with tip). Several other online customers came in and left the shop with orders. We the counter clerk about our order and were told "We have a large order" After waiting an additional 20 minutes someone came up to the counter with several packages. The worker said, "We ran out of Fries sow we gave you curly fries and we are out of fried mushrooms." I did not want that stuff! It was not what we ordered! How can you substitute items without consulting with the customer?!!!!
We checked the contents of our order and noticed our soup was missing. We told the worker and heard "Oh really... Well, you have to wait!" Are you kidding me?!!!
Then the quality of food, well just let me say awful. The pizza was undercooked (very doughy), I hated the substituted "Curly Fries" were oily and undercooked My few Fried Mushrooms were also oily and soggy. The unwanted substitute cheese sticks were also disgusting, undercooked, greasy, and cold. The chicken noodle soup was cold and tasteless; oh it was also missing sauce!....
Totally not happy with this place and will advise "Slice" of total dissatisfaction since they will not let me add a review.
Then the quality of food, well just say the pizza was undercooked (very doughy), I hated the "Curly Fries" they were oily and undercooked so wanted my Fried Mushrooms. The substitute cheese sticks were awful, undercooked, greasy, and cold. The chicken noodle soup was cold and tasteless; oh it was missing sauce!....
Totally not happy with this place and will advise "Slice" of total dissatisfaction. This place robbed me of $80.00. We will NEVER come back!
The owner's response is...
Read moreGenerally good pizza. We have it delivered most of the time and it is always hot and not as greasy as some other places. We do not have very many pizza places that deliver up in the northern part of Cherry Valley so we were delighted to have this one recommended To Us by a good friend. They not only have good pizza but they also have fresh salads and pasta dishes. With a smartphone, you can look up their website and have access to a full menu and the phone number. Again, delivered hot and fresh. They recently raised their prices (which does not show on their online menu because I was told they did not know how to change their online menu). Because of this they are getting a little too pricey for us who are on a fixed income. But generally we can get a large pizza which saves on the cost and gives us the value of 2 meals. One little trick to that is the order half of it has one kind and the other half as another kind, which they will gladly do if you make it clear to them. Or we order a pasta dish and one solid and together the pasta and the salad will feed 2. So when you look at it that way the value is there for good food. Should their quantity change to a smaller portion it would not be worth the money to people on fixed incomes. We order about 2...
Read moreThis is our favorite pizza place to go to, especially on a friday night. The owners here are so nice. We've been coming here for years. The games are really fun for the kids to play. I have to say that the pizza is quite literally my favorite pizza and I don't like pizza. There's just something about the way the cheese tastes and the crust is just way better than any pizza i've ever tasted. They also have an amazing Philly cheesecake sandwich that will blow you out of the water. Another favorite is the pastrami burger. It was so delicious and mouthwatering. If you ever walk in here and the games are not turned on, the owner will gladly turn them on for you. They also have the most amazing fried mushrooms you will ever have in your entire life. Their ranch is also really good if you're picky about your ranch. They have air hockey and Foosball. They also have some of the largest sized pizzas I have personally ever seen. Or you can get a smaller sized one for a great price. They just offer a wide variety of food. And I haven't even eaten all of it but it's seriously so far been so good and it's been years and I haven't been able to try...
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