Only a party of 2, we waited outside, due to social distancing, for 25 minutes in 102 degree weather (which wasn't a big deal) we were completely ignored from the moment we walked up. Not even acknowledged, the worst customer service I have ever received. I don't usually leave reviews but this one was a must! Awful service!! Unfortunate, as we love to support local and small businesses but not this establishment.
Note : (I can't seem to directly respond to the below, so I am attaching to review) Thank you for the response Manuel, I completely understand all of the issues and challenges you are facing daily if not hourly during these uncertain times. Patience is a must, not only for owners but patrons. As we waited for over 20 minutes without any sort of acknowledgement was super disappointing. Upon leaving, we watched another couple walk up and leave after being treated the same, they just didn't tolerate it or wait around as long. Anyhow, sounds like you have your food dialed in (great reviews are why we stopped to dine) .... good luck on ironing out the customer service!
All the...
Read moreLast night we were treated to a disaster at Astorga’s, hungry after a fun day of play. We stopped to have dinner like we have for over six years, were greeted and seated quickly, chips and soda there too. After 25 minutes we got up to leave when the hostess came over to say the waitress would be right over, (the waitress was right behind her, up till that time the waitress had not even acknowledged us) by then the chips were gone for over ten minutes and we hadn’t seen any food delivered to the three tables before us. At that point I had to wonder how long I would have waited for mine? Don’t think they were shorthanded, there must have been five or more working. We said that we were still leaving, as we were walking towards the door the waitress said “we’re busy” and “don’t come back”. There were only three out of ten tables taken in her section when we were seated! It is a shame that we were treated this way, and NO we won’t be back and YES, we will not recommend them to any fellow travelers. The place wasn't...
Read moreThe ONLY reason I gave 4 Stars overall is because parking is tricky. Narrow lanes and spaces too close together and not enough parking. That and the floors are uneven in several places and could be hazardous if you’re not watching while you are walking.
The food IS 5 a Star! It’s a bit more expensive but well worth the price! A fan favorite is the Chile Relano combination plate! The biggest Relano’s I have ever seen in a restaurant and cooked to perfection!
Tonight I had the Fajita Trio - Steak, Shrimp and Chicken and it did NOT disappoint.
The wait staff is friendly and knowledgeable. The turn around time from placing your order to the food arriving at your table is reasonable. They have a modest selection of imported beers.
I’m so happy to have found this little hidden gem in Bishop, CA. It’s a regular spot for me and my coworkers bi-weekly after...
Read more