Subway — Restaurant in California

On June 29, 2021, I ordered a footlong BLT sandwich at this location. I was served by the manager.

When I noticed he was putting too few strips of bacon on the sandwich--six instead of eight--I noted that the sandwich always comes with eight strips. (I've ordered the same sandwich at dozens of Subway outlets: the footlong always has eight strips of bacon.)

The manager said the sandwich normally comes with only four strips and that he was "doing you a favor" by gratuitously adding two extra strips. I repeated that the sandwich is supposed to have eight strips, not six, but he refused to use eight strips.

Although caught, the manager persisted in an outright lie. I have to conclude that at this location customers are cheated whenever he has the means to do so.

(I have contacted Subway headquarters and have asked for its intervention. I said I didn't want a refund. I wanted to see each outlet have honest and...

Usually I am very pleased with the service at this Subway Restaurant. However, this morning I wanted to place an online order for a work crew, pay for the order and send someone else over to pick it up. When I logged into my account on Subway.com at 9:45am, the website stated that this restaurant was closed and could not take online orders. The hours posted stated that they opened at 7:00am. I called the Restaurant to let them know, they just told me that something was wrong with my internet. I ended up having to order over the phone and not being able to use their online promotion of buy one footlong get one free. Then I had to clock out of work to drive over to the restaurant to pay for the order so it would be ready for the person picking it up. I also have a witness to this whole processes since I had to leave work to take care of it. It makes me think twice about giving them my business...

Very disappointed. Came here before work and as far as subways go, this one was fine. Employees are nice and did fine. My complaint is for the actual food by subway Corp. I guess I hadn't noticed just how much product you have taken away over the years. The sandwiches are really small. Used to be a 6" was a handful, now like 3 fingers. Now they have up a shield to cover the meat window so you can't see just how small amount of actual product they are giving you. So they are taking away so much and charging you more. Im seriously disappointed and sad to say, this will be my last visit to subway. Ill go to jersey Mikes, they still make a substantial sandwich. Message to subway corporate?...