Jamba — Restaurant in California

Use to be able to count on this location to be professional and a great experience. But today very slow as they didnt know how to use the register and kinda rude.

My main reason for writting this though is that I saw Bry and (senior of some sort) tell an older gentleman that they rang him up the wrong price and that they would have to ring him up again becouse what he originally paid for was lesser then what they charged him. This is after his order is made and the older gentleman had to wait. The older man didnt understand why as what he was given wasnt the right size to begin with and was later then what he ordered!!!! How backwards do you have to be. So next I saw Bry poor his drink in the smaller size and waste a cup, the 1 inch and half smoothie, and everyone's time for a 30 cent mistake they made and should have just handed to the man. If you make a mistake it's your...

I never leave reviews. However, there was no customers in the store. The woman was doing prep and looked me in my eyes and continued to prep. Turned her back to me and said nothing. I literally stood there for a couple minutes just waiting. Diego comes from the back, and asks me if I need help. He noticed that she was ignoring me and came to help me. He apologized for the wait and was so respectful and professional at the way he handled it. He didn’t blame her although it was clearly her responsibility since she was up front. I wanted to show Diego some appreciation for how he handled the situation! The woman was clearly in a bad mood and I’m just thankful Diego was on shift to balance that out. He was all smiles and appeared to be handling...

I’ve actually encountered friendly staff here so far, all except for one. I went in today asking about a smoothie BOGO offer they have, I know the offer said smoothie but I wanted to ask if I could do one juice instead, so I did. Only for the worker to say “no” and then proceed to blatantly laugh at me as if I was stupid. Now I don’t think what I said was funny, if you don’t ask then you never know. Her name was Brielle I believe. Her attitude is not...